The diploma thesis deals with area of the education system for employees aimed at the phone operators of mobile companies, as well as factors that relate to this topic. It includes a proposal for the improvement of the actual situation based on the analysis of the company and subsequent elimination of risk that may arise during the implementation.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:233138 |
Date | January 2015 |
Creators | Kučera, Jiří |
Contributors | Karhanová, Lucie, Mikulec, Luděk |
Publisher | Vysoké učení technické v Brně. Ústav soudního inženýrství |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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