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Användbarhet – En fallstudie av ett point-of-sale system / Usability – A Casestudy of a Point-of-sale System

Problem: Our opinion is that it is important to consider about usability in system development. In this thesis we will focus on usability in point-of-sale systems. The point-of-sale system we base this thesis on is Extenda Retail. Our case study is performed on Ica Kvantum in Bromölla, which implemented Extenda Retail about two years ago. Purpose: The purpose of this thesis is to figure out what important factors there are to consider, in usability aspects, when developing point-of-sale systems, with focus on the cashier. We also wish to find out the cashiers opinions about the Extenda Retail system. Method: The information gathered for this thesis consists of literature and interviews. All the information has been studied and analyzed. Result: We have reached the conclusion that the end users consider Extenda Retail to be a good point-of-sale system in usability aspects. It also shows that the guidelines we have chosen, with minor modifications, supports development of point-of-sale systems.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:bth-3976
Date January 2004
CreatorsJärvensivu, Tarja, Nilsson, Henrik
PublisherBlekinge Tekniska Högskola, Avdelningen för för interaktion och systemdesign, Blekinge Tekniska Högskola, Avdelningen för för interaktion och systemdesign
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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