Svenskarna och internet (2014) points out that the use of smartphones continues to grow, despite this only 14 percent of the elderly in the age of 60 or more, interacts with a smartphone daily. The reason why older people do not use smartphones are thought to be because the technology is difficult and hard. The purpose of this study was to find shortcomings in usability for older people when interacting with a smartphone as well as what improvements should be made to increase the usability. To achieve this purpose five older respondents in the age of 60 years or older were observed and interviewed. Furthermore, a separate model has been created based on previous research to analyze the results. The analysis resulted in a revised model with existing shortcomings and pronounced improvement proposals. The shortcomings found in smartphone user interfaces are lack of information on how to perform different tasks, which means they are guessing solutions, another lack is that icons are alike. According to the study, descriptive texts should be provided to each icon. The improvements that older people would prefer to increase the usability are that it should be one gesture to navigate through the phone which is the dragged gesture, pointed information in a smartphone how they perform their tasks and icons as well as buttons should be named after performance. Proposals for future research are to investigate differences between older novices and older skilled users of smartphones and at what age older people are getting worse in interacting with smartphones.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:miun-33236 |
| Date | January 2018 |
| Creators | Jonsson, Sofia |
| Publisher | Mittuniversitetet, Avdelningen för data- och systemvetenskap |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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