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Antecedents of Advice Taking in Organizations: A Goal-Activation Approach

This dissertation consists of two largely stand-alone chapters. The first chapter presents a goal-activation theory of the antecedents of advice taking. I propose that three separate categories of goals - decision quality, social standing, and emotional well-being - influence receptivity to advice. Decision quality goals increase striving toward a good outcome in the decision for which the advice was given. Social standing goals focus attention on the social effects of the act of taking or rejecting the advice. Emotional well-being goals are related to establishing or maintaining a desired affective state. Each of these goals can be activated by attributes of the situation, advice, advisee, and advisor. Because they increase striving toward different ends, the goals direct attention to disparate advice-related cues and affect the evaluation of those cues. This results in different responses to advice. At the current time, nearly all research on advice taking has addressed decision quality goals and related cues. By presenting this theory, I hope to increase interest in a wider set of antecedents of advice taking. The second chapter reports a series of studies testing hypotheses derived from the theory presented in the first chapter. Specifically, I contrast the effects of an advisor's relative expertise to effects of the advisor's relative hierarchical position on advice taking. I hypothesize that the effects of expertise are driven by decision quality goals, while the effects of relative hierarchical position relate to social standing goals. I further hypothesize that advisees' conceptions of appropriate leader-follower relations (specifically, follower co-production role orientation; Carsten & Uhl-Bien, 2012) activate social standing goals, but not decision quality goals. Lastly, I propose that outcome accountability increases attention to decision quality goals and reduces attention to social standing goals.

Identiferoai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/613213
Date January 2016
CreatorsCooper, Dylan Anthony
ContributorsSlaughter, Jerel E., Gilliland, Stephen W., Podsakoff, Nathan P., Slaughter, Jerel E.
PublisherThe University of Arizona.
Source SetsUniversity of Arizona
Languageen_US
Detected LanguageEnglish
Typetext, Electronic Dissertation
RightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.

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