In any organisation processes can be seen evolving throughout their lifecycle and play a deciding
role in the efficiency of organisational activities. Tender processes are no different and with growing
competitiveness and globalisation it has become the responsibility of managerial staff to ensure
continuous improvement is applied to processes so organisational goals are consistently met and
knowledge, talents and other success factors are institutionalised therein.
The objective of this study was to perform an iteration of process re-engineering on the tender
process within Tubular Track, so that a tender could be performed more efficiently and more
competitively, and be more manageable. The investigation was carried out by means of a literature
review and interviews. This was done to establish an accurate baseline from the current process and
then re-engineer the system in its entirety. Verification of the investigation method was done through
application of the PMBOK proven project management methods, while validation was done by
comparison of processes through process improvement methodology principles as relationship.
Process improvement and its management is a continuous procedure but because this study only
focuses on the design of a new tender process for Tubular Track the conclusion that was made
through literature application and comparison was that the newly designed process is expected to
improve efficiency, manageability and time to complete.
In the final conclusion stage recommendations were also made that re-engineering phases be
planned and followed with corresponding risk and change management plans. Training needed for
personnel so that implementation would be optimally applied and continuous improvement
institutionalised would also need inspecting. / MIng (Development and Management Engineering), North-West University, Potchefstroom Campus, 2015
| Identifer | oai:union.ndltd.org:NWUBOLOKA1/oai:dspace.nwu.ac.za:10394/15398 |
| Date | January 2015 |
| Creators | Maree, Mattheus Casparus |
| Source Sets | North-West University |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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