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Burnout and lack of agency structure : a study of the clubhouse model of psychosocial rehabilitation

The Clubhouse model of psycho-social rehabilitation is a growing movement providing non-traditional mental health services worldwide. Little research has been done on how working in such an un-structured environment affects burnout levels among staff. The study sample was chosen by categorizing the Clubhouses by city size, and selecting 14 American and six Canadian Clubs at random with a total of 149 staff, of whom 97 responded, including both frontline staff and executive directors. Respondents completed the Maslach Burnout Inventory, and a questionnaire which was designed for this study, to measure work-related, worker-related, and client-related predictors of burnout. Burnout scores for this sample matched the scores for Maslach's postsecondary education subgroup most closely and were lower than the scores for her mental health subgroup. No significant differences were found between the Canadian and American samples, and supervisory role appeared to be a significant predictor of burnout levels among staff. These findings suggest that the International Centre for Clubhouse Development should examine how effectively supervisors support their staff, how the model itself may be inhibiting supervisors from doing so, and that staff needs should be incorporated into Clubhouse standards.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.29945
Date January 1999
CreatorsBarkley, Tammy Lynn.
ContributorsDuder, Sydney (advisor)
PublisherMcGill University
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
LanguageEnglish
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Formatapplication/pdf
CoverageMaster of Social Work (School of Social Work.)
RightsAll items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated.
Relationalephsysno: 001738032, proquestno: MQ55113, Theses scanned by UMI/ProQuest.

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