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The Role and Contributions of Independent Sales Representatives in the Relationship Between Merchandise Suppliers and Small Retailers: Dynamic Interactions in the Channel

Small retailers are searching for a basis of competitive advantage to compete against larger retailers.
The independent sales representative (rep) may represent such a basis. Little is known about how the role of reps and their performance is perceived by suppliers and retailers. We do not know what is expected from reps, if the reps' performance meets suppliers and retailers expectations, or whether met expectations lead to a basis of competitive advantage. Primarily, the study was designed to identify the role and contributions reps in the interactions between the supplier and retailer in the channel of distribution.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc277918
Date05 1900
CreatorsGruben, Kathleen H. (Kathleen Hall)
ContributorsCoe, Barbara J., Pavur, Robert J., Hasty, Ronald W., Eve, Susan Brown
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
Formatx, 263 leaves : ill., Text
RightsPublic, Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved., Gruben, Kathleen H. (Kathleen Hall)

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