This degree project has enquired about the experiences of deaf and hearing-impaired people in Sweden, in the context of cultural awareness within public sector organizations. The aim of the study was to find out if professionals within the public sector are culturally sensitive towards d/Deaf people and if the cultural, as well as the minority rights are considered by professionals who have d/Deaf clients.Initially, the data was planned to be collected through semi-structured qualitative interviews, however this method had to be changed as there were various difficulties in recruiting sign language interpreters. Therefore, the method of data collection for this study had to be adapted to the circumstances and an online survey with 25 open questions was created instead. This shift allowed participants to express their experiences and perceptions in writing.The results of the study suggest that the degree of cultural sensitivity among professionals within public sector organizations is varied, according to the experiences shared by the study participants. These findings offer small, but meaningful insights into the realities experienced by d/Deaf people in Sweden and into the practices of public sector professionals which may require adjustments based on the negative experiences expressed by most of the participants. This study and its findings present areas which may benefit from further studies in regard to maintaining a culturally responsive environment for all people within the organizations of the Swedish public sector.
Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mau-68352 |
Date | January 2024 |
Creators | Trif, Adrian |
Publisher | Malmö universitet, Institutionen för socialt arbete (SA) |
Source Sets | DiVA Archive at Upsalla University |
Language | Swedish |
Detected Language | English |
Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
Format | application/pdf |
Rights | info:eu-repo/semantics/openAccess |
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