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The effect of fairness and job satisfaction in the Swedish public sector : Nursing homes in Tierp and GävleArboleda, Yiseth, Bekic, Kenan January 2016 (has links)
Aim: The aim of this study is to analyze how fairness and its´ components; the distributive, procedural and interactional influence job satisfaction in the Swedish Public Sector. Our examination places were nursing homes in two Mid-Swedish towns of Gävle and Tierp. Method: The study is based on ten qualitative interviews with employees in the nursing homes within the Swedish Public Sector. We used a deductive study approach where we let the participants express themselves at the same time having specific questions derived from theory about fair HRM developed by Bowen, Gilliland and Folger (1999). We analyzed the answers question by question in order to reach to a conclusion and achieve the aim of the study. The data is reported through written text, tables, graphs and findings and implications. Result & Conclusions: We obtained the following: that there are rules and procedures as well as communications that need to be improved, likewise the gender equality and stand-ins´ possibility to influence. The service quality and delivery is not compromised where the employees experience emotional rewards by final customers. Following issues need to be highlighted; the issue of gender equality, rules and procedures and communications. Suggestions for future research: A study where a quantitative technique can be used to consider the direct impact between fairness and job satisfaction to check the results of qualitative study and generalize. Further research could also include the impact gender has in predominantly men or women- sectors on perceived fairness and job satisfaction as well as the views of stand-ins on topics as fairness and job satisfaction in public sectors. Contribution of the thesis: This study contributes to theoretical knowledge development about the notions of fairness and job satisfaction within the Swedish Public Sector. The topics of interest that we recommend managers to improve are: gender equality, rules and procedures and communications at the same time as that the entry- and working conditions should be made better and easier in order to attract younger workforce into the sector.
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"Det handlade inte om kostnad, utan om vad som var bäst för dem." : Döva- och hörselskadade personers upplevelser av dövkompetens inom människobehandlande organisationer / “It is not about the cost, but about what is most efficient for them” : A study of culturally responsive organizations for the deaf and hard of hearing in the Swedish public sectorTrif, Adrian January 2024 (has links)
This degree project has enquired about the experiences of deaf and hearing-impaired people in Sweden, in the context of cultural awareness within public sector organizations. The aim of the study was to find out if professionals within the public sector are culturally sensitive towards d/Deaf people and if the cultural, as well as the minority rights are considered by professionals who have d/Deaf clients.Initially, the data was planned to be collected through semi-structured qualitative interviews, however this method had to be changed as there were various difficulties in recruiting sign language interpreters. Therefore, the method of data collection for this study had to be adapted to the circumstances and an online survey with 25 open questions was created instead. This shift allowed participants to express their experiences and perceptions in writing.The results of the study suggest that the degree of cultural sensitivity among professionals within public sector organizations is varied, according to the experiences shared by the study participants. These findings offer small, but meaningful insights into the realities experienced by d/Deaf people in Sweden and into the practices of public sector professionals which may require adjustments based on the negative experiences expressed by most of the participants. This study and its findings present areas which may benefit from further studies in regard to maintaining a culturally responsive environment for all people within the organizations of the Swedish public sector.
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