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A study on Key Successful Factors for Beverage Franchise Industry

Abstract
Due to the recent financial crisis, global economy downturn forces corporate to downsize, shut down unprofitable plants and layoff which have increased unemployment rate dramatically. Franchising creates a lot of employment opportunities as well as dream come true for many people who dream of becoming a boss. For those reasons, franchising operation model is one of the quickest ways to increase business scale and conquer market share in both Mainland China and Taiwan in a short time. In a value chain, a franchising system not only can increase economy of scale and operation efficiency through ship in/out logistic, production process, marketing, after sale service but also through supporting activities such as infrastructure, human resource, training, purchasing, research and development. However, how to survive or even stand out in such a competitive market, key successful factors plays a very important role. This research paper focuses on beverage franchising chain policy, aiming at understanding key factors which effect a franchisee to choose best fit franchiser and to understand beverage market trend in both mainland China and Taiwan.
This research paper chooses a couple franchising policy factors among mainland China and Taiwan and uses analytical hierarchy process to understand franchisee¡¦s decision making process. The interviewees include industrial experts among mainland China and Taiwan, academic representatives and franchisees from both mainland China and Taiwan (9each). By having in depth discussion with each interviewee, qualitative and quantitative AHP survey data was collected for analysis in order to understand franchising industry development trend in mainland China and Taiwan.
This research paper further understands the relationship between franchising key policies and future development trend in mainland China and Taiwan through collecting qualitative and quantitative AHP survey data at the same time. By comparing perception differences between the 3 types of interviewees through ANOVA analysis, a more specific proposal can be provided for franchisee, franchiser and related government department for reference.
Keyword: Franchising, Chain, beverage market , human resource, analytical hierarchy process, AHP, ANOVA statistic analysis

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0823110-104917
Date23 August 2010
CreatorsChung, Fu-Peng
ContributorsMing-rea Kao, Cher-Min Fong, Pei-how Huang, C. H. Tseng
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0823110-104917
Rightsnot_available, Copyright information available at source archive

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