In this case study, I have outlined a knowledge gap regarding the municipalities work on securing that out-sourced companies within the health care sector provides quality that is in line with the contract, as well as the Swedish legislation. I have used the principal-agent-theory and applied it to the context of Umeå municipality, and two of the companies of which the municipality has out-sourced it’s health care service to. The empirical material that was used in this study was public records, which I requested from the city Hall. The methods a municipality can use to exercise control over an out-sourced company includes rewards and sanctions, as well as continues follow-ups at the firm. However, as the result will show, this has to some extent been inadequate.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-146358 |
| Date | January 2018 |
| Creators | Fjellström, Jakob |
| Publisher | Umeå universitet, Statsvetenskapliga institutionen |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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