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An investigation of Locke's model of work motivation for the financial services-industry

This research empirically investigates Locke's (1997) model of work motivation by means
of quantitative research. The OCQ consisting of three tiered questionnaires was
constructed based on Locke's model. OCQ-Tierl deals with core components of Locke's model.
OCQ-Tier2 determines which factors caused the incidence of dissatisfaction in OCQ-Tierl. OCQ-Tier3
enables the identification of corrective actions.

The OCQ was administered to financial services employees. The results were analysed and Locke's
model was tested by means of structural equation modelling using the AMOS graphics programme.
The results indicated that the model, suggesting causal links between components within OCQ-Tierl, could not be confirmed. A better fit was found at OCQ-Tier2 and OCQ-Tier3.

In testing the causal links across the three tiers per component, the models did not fit the data
for "personal actualisation" and "goal achievement". Moderate confirmation of the models was found
in the case of "goal setting" and "goal behaviour" across the three tiers after some adaptations
were made to the models on the basis of "modification indices", suggested by AMOS. A reasonably
good fit was found for the models across the three tiers for "quality of work life". The level of correlation between factors was high because of this, and in some cases some of the factors were merged.

Modification indices in the statistical output suggested that improvement was possible if covariance between error terms in the model was allowed. This suggested possible systematic sources of covariance between items not accounted for by the factors in the models.

As confirmed by the Cronbach Alpha coefficients within tiers and across tiers, the general level of internal consistency was very high. Possibly response set and response style were the cause of this. This made the testing of models difficult in the present study. So too was it difficult to draw a conclusion about the internal consistency reliability of the measurement of each component across the three tiers, because the high Cronbach coefficients may to some extent be due to the indiscriminate high correlations between items / D.Litt. et Phil. (Industrial Psychology)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/15700
Date01 1900
CreatorsOlivier, Lynette Dianne
ContributorsCillers. F van N.
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
Format1 online resource (xviii, 306 leaves)

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