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"Alla ska vara nöjda...helst" : En kvalitativ studie om hur enhetschefer inom hemtjänsten implementerar självbestämmande.

The aim of this study was to investigate how unit-managers implement home-care users right to self-determination within home-care services and witch conditions that indicated home-care users self-determination. The empirical material was analysed through qualitative content analysis, which generated two themes: 1) To be the center of the spider web and 2)  To work with implementation plans. The empirical material was also analysed with previous research, implementation theory and street-level bureaucracy.  The result show that unit-managers has a duty to implement and contribute to home-care users self-determination. Unit-managers shall ensure that home-care users has self-determination within the organisational framework, conditions and requirements and also based on home-care users preferences. Methods like IBIC (individual based care) and function preservation work method, are being used to preserve home-care users independency and self-determination throughout the work. Unit-managers implement self-determination using opinion-forms, implementation-plans, contact persons and through dialog with home-care personal creates normes, values and work methods. The conclusion is that self-determination is used by home-care users to influence their aid by leaving complains and opinions to home-care personal, on a opinion form or directly to the unit-manager. Home-care users can decline aid if they are unhappy or feel that they does not have the need for the specific aid. Self-determination has conditions and it exists many obstacles for home-care users desires and right to self-determination.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:kau-76280
Date January 2020
CreatorsFogelqvist, Emma, Nyman, Joanna
PublisherKarlstads universitet, Institutionen för sociala och psykologiska studier (from 2013), Karlstads universitet, Institutionen för sociala och psykologiska studier (from 2013)
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf, application/pdf
Rightsinfo:eu-repo/semantics/openAccess, info:eu-repo/semantics/openAccess

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