When developing a new system, it is a good idea to involve the end users from the start to prevent usability issues. This thesis has evaluated how one can develop a data visualisation system for the sawmill industry with a focus on user experience. Semi-structured interviews with a snowball sample approach were used to acquire the demands of the end users. From these demands, paper prototypes were developed and then evaluated. Data on these prototypes were collected iteratively with the help of usability tests. This was done to understand how pleased users were when using the product but also to evaluate how efficiently they used it. Metrics have been used to measure the user experience of the product with both the paper prototypes and a hi-fi prototype, also described as the alpha prototype. The conclusion answers the two research questions asked in this thesis. It concludes that the interview technique used in this thesis gave a good understanding of what information the users were interested in. Regarding measuring user experience, usability issues have been detected and reduced for each iteration, which indirectly results in a higher efficiency since the number of confusions are reduced. Something that can be seen from the system usability scale tests is that the high scores (about 89) they generated indicate that the users are pleased. With the different metrics used in this thesis, the conclusions are that the fewer the obstacles are for the user, the less annoyed they are when using the product and in turn perform their goals faster.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-130963 |
| Date | January 2016 |
| Creators | Lindell, Patrick, Nilsson, Daniel |
| Publisher | Linköpings universitet, Programvara och system, Linköpings universitet, Tekniska fakulteten, Linköpings universitet, Programvara och system, Linköpings universitet, Tekniska fakulteten |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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