The study aimed at describing patients’ satisfaction with health care services provided in the city of
Johannesburg. The research sample consisted of adult male and female patients who visited region E
clinics for health services. Questionnaires were used to collect data and descriptive statistics for data
analysis. Findings indicated that patients were generally satisfied with health care services provided.
Recommendations included ongoing staff training to improve quality of health care and public
information and education campaigns to foster community awareness and understanding of health
services, develop a sense of ownership thereof, and encourage positive participation. / Health Studies / M.A. (Health studies)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/3901 |
| Date | 11 1900 |
| Creators | Ramela, Irene Ntebo |
| Contributors | Monama, E.N., Roos, J.H. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (viii,74leaves) |
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