社會工作實習教育使學生有機會將在課堂所學的概念、原則、理論、方法活用在實習所遇到的真實案例之中，是最能將技術、知識與價值整併的學習方式。過往文獻指出碩士班的學生自我期待與主動性較高，機構督導與學校督導之要求也較高，然而，碩士班研究生對於主體高度之期待與實際實習之間是否存在落差？若有實習期待落差，對於實習收獲與對社會工作專業知情行意向之影響為何？而實習期待落差、實習收獲與社會工作專業知情行意向又受到哪些因素影響而加劇或削減？
為探討此一問題，本研究以網路問卷為主，紙本問卷為輔，調查國內15間將社會工作列為必修課程之研究所，以社會工作碩士班二年級以上，有過碩士班實習經驗之研究生為調查對象，共回收185份有效問卷。透過獨立樣本t檢定、卡方檢定、皮爾森積差相關、單因子變異數分析進行統計檢定，再由階層迴歸與路徑分析建構實習期待、實習收獲與知情行意向之路徑圖。分析結果如下：
一、超過半數的碩士班實習生有實習期待落差的經驗，除了事務或庶務的工作顯示實際接近或大於期望，其餘各項實習項目皆存在期待落差。
二、實習期望落差會因實習前是否到機構拜訪以了解該單位的實習相關訊息、機構督導學歷、實習生對先前實習經驗整體評價與學生身分而有所不同。
三、實習收獲主要受到實習期待落差之影響，另外，實習收獲隨著與機構督導的關係、是否有訂定書面的實習契約、學生身份、先前實習經驗整體評價、機構督導學歷、實習前是否至機構拜訪而有所不同。
四、對社會工作專業的知情行意向隨著與學校督導的關係、實習前是否請教同學相關的實習資訊、組織氛圍、實習地點、機構督導學歷而有所不同。
據此，本研究針對實習生、實習機構、學校、專業教育組織提出以下建議：
一、對碩士班研究生，建議實習前可至機構走訪，以瞭解實習機構之概況與實習機構內容；其次，可在實習前找尋合適的社會工作機構兼職，以增加工作經驗以及實習機會；每次實習前應調整心態，使過去經驗成為收獲之基石；選擇不同的實習領域和工作方法，以免因噎廢食；在實習期間積極而主動的溝通，並參與最後的實習評估。
二、對於實習機構，建議機構透過良性溝通、實習計畫的討論、實習契約的簽訂以降低實習生的期望落差；其次，機構督導應配有較有意願、社會工作專業背景之督導進行實習督導；而督導教學方式應配合實習生適性發展，參考國內外採行之實習督導教學方法。
三、學校部分，可考慮安排人力負責與實習機構之接洽事宜，學校督導應適時拜訪機構及早發現機構與實習生之間的落差；學校應主動釋出相關訓練機會，使學校與機構督導的互動更加密切；學校可開拓周遭的社區資源，以建立學校和機構或社區的合作模式，創造碩士班研究生的優質實習機會。
四、社會工作教育專業組織與各教學單位可適時創造議題，鼓勵專業教育與實習教育的相關研究；其次，亦應與實務界、學生共同討論國內實習教育標準的訂定及評估方式，以培養出才情兼備、知行合一的社會工作研究生人才。 / Social work practicum could play a role in bridging the gap between theory and practice. Previous studies revealed that MSW graduate students, school teachers and the field instructors all have high expectation on how much the MSW students will learn from the process .
This study aimed at examing the gap between learning expectation and reality of practicum period from a viewpoint of MSW graduate students. Moreover, whether the gap would impact the gains from practicum and students’ attitudes towards social work profession was what author concerned. Thus, the subjects of this study were the MSW graduate students who had done practicum during graduate study period. Internet questionnaire survey method was adopted to capture the experiences of this population. Total 185 questionnaires were compeleted. Based on statistical data analyses, the study findings are as follow:
1.More than one-half graduate students experience gap between expectation and reality at prior practicum. Besides, the gap existed in almost all of the social work fields except general affairs.
2.The learning gap is the most important mediator of the gains from practicum. Independent variables as “to visit institution before practicum”, “educational background of field instructors”, “evaluation of prior practicum experience”, and ”student status” demonstrated a significant effect on expectation gap.
3.The gains from practicum were correlated with “relationship with field instructor”, “whether sign the practicum contract”, ”student status”, “evaluation of prior practicum experience”, “educational background of field instructor”, and “to visit institutiton before practicum”.
4.Independent variables as “relationship with school instructors”, “asked schoolmates for practicum-related information”, “institutional climate”, “field locations”, and”educational background of field instructors” were significantly associated with the attitudes towards social work profession.
Findings of the study highlight the importance of reducing the gap between learning expectation and reality. Finally, based on the conclusions above, several recommendations are offered for graduate students, field institutions, schools, educational organizations, and advanced research.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0097264006 |
| Creators | 廖偉迪, Liao, Wei Ti |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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