Workplace learning and training is often explicitly or implicitly planned to serve the economic interests of the organization. Furthermore, training planning and processes are generally determined by managers, instead of those who will be engaging in the learning. What happens to learning in the workplace when workers themselves determine its content and methods? As seen in the Community Training Plan (CTP), implemented at the Toronto Community Housing Corporation in 2003, control over workplace training by frontline staff has resulted in profound changes in many facets of working and community life. Using testimonials from a recent participatory evaluation of the CTP as well as a series of promotional videos, all of which were created by participants in the CTP, I demonstrate that the CTP has created new forms of engagement and participation; new learning foci; new spaces in the workplace; and finally a sense of staff ownership over learning.
Identifer | oai:union.ndltd.org:TORONTO/oai:tspace.library.utoronto.ca:1807/17518 |
Date | 10 August 2009 |
Creators | Jeffery, Katherine |
Contributors | Sawchuk, Peter H. |
Source Sets | University of Toronto |
Language | en_ca |
Detected Language | English |
Type | Thesis |
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