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Consumer behavior in a multichannel context and its managerial implications

The dissertation project consists of four papers. Two papers are concerned with multichannel customer behavior: (a) drivers of competitive webrooming and (b) profitability effects of offline channel additions. The remaining two papers deal with consumer reactions towards different website cookie notifications.

Identiferoai:union.ndltd.org:DRESDEN/oai:qucosa:de:qucosa:73771
Date09 February 2021
CreatorsBornschein, Rico
ContributorsKirchgeorg, Manfred, Maier, Erik, HHL Leipzig Graduate School of Management
Source SetsHochschulschriftenserver (HSSS) der SLUB Dresden
LanguageEnglish
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, doc-type:doctoralThesis, info:eu-repo/semantics/doctoralThesis, doc-type:Text
Rightsinfo:eu-repo/semantics/openAccess

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