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Previous issue date: 2003-10-13 / The present work was developed using the research classified as the type exploratory descreptive. Through the bibliographical revision and empirical fundamentation, supported on the field of non probabilistic research, this work analyzes and studies of the actuation form of Controlling Department in the implementation of the integrated systems of the administration based on the ERP philosophy (Enterprise Resources Planning). The main objective of this dissertation is to contribute to the planning and management of projects in the implementation of these integrated systems, focusing in the study of the actuation of the Controlling Department in this process, to make evident the flows or cycles of the processes where it is inserted, showing its responsibility in the project and highlighting the importance in this process. Through research in books and publications, through arguments, the interpretative reflexion, the logical reasoning and also with an empirical fundamentation based on the field research, it was shown that the Controlling Department should assume maximum commitment with the phases that involve the process, from the company awareness to the organization changes, passing through the preparation, the decision and selection of the software, through planning and execution of every steps that are parts of the project, making it showing clearly that Controlling Department must exert the function of main responsible (intern coordinator) for the project of implementation of the management integrated systems based on the ERP philosophy. / O presente trabalho foi desenvolvido utilizando-se de pesquisa classificada como do tipo explorat??ria descritiva. Atrav??s da revis??o bibliogr??fica e fundamenta????o emp??rica, apoiada na pesquisa de campo n??o probabil??stica, este trabalho analisa e estuda a forma de atua????o da Controladoria na implanta????o de sistemas integrados de gest??o baseados na filosofia ERP (Enterprise Resources Planning ou Planejamento de Recursos da Corpora????o). O objetivo principal dessa disserta????o ?? contribuir para o planejamento e gerenciamento de projetos de implanta????o desses sistemas integrados, focalizando no estudo da atua????o da Controladoria no processo de implanta????o, evidenciando os fluxos ou ciclos de processos onde ela est?? inserida, demonstrando a sua responsabilidade no projeto e destacando a import??ncia da necessidade do seu completo envolvimento nesse processo. Atrav??s de pesquisa em livros e publica????es, atrav??s da argumenta????o, da reflex??o interpretativa, do racioc??nio l??gico e tamb??m com a fundamenta????o emp??rica apoiada na pesquisa de campo, ficou demonstrado que a controladoria deve assumir m??ximo comprometimento com todas as fases que envolvem o processo, desde a conscientiza????o da empresa para a mudan??a organizacional, passando pela prepara????o, pela decis??o e sele????o do software, pelo planejamento e execu????o de cada uma das etapas que comp??em o projeto, ficando claramente evidenciado que a Controladoria deve exercer a fun????o de principal respons??vel (coordenador interno) pelo projeto de implanta????o de sistemas integrados de gest??o baseado na filosofia ERP.
| Identifer | oai:union.ndltd.org:IBICT/oai:132.0.0.61:tede/610 |
| Date | 13 October 2003 |
| Creators | Souza, Luiz Carlos de |
| Contributors | Gil, Antonio de Loureiro, Galegale, Napole??o Verardi, Fernandes, Francisco Carlos |
| Publisher | FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, Mestrado em Controladoria e Contabilidade Estrat??gica, FECAP, BR, - |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações do FECAP, instname:Fundação Aramando Álvares Penteado, instacron:FAAP |
| Rights | info:eu-repo/semantics/openAccess |
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