Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-02-22T20:25:20Z
No. of bitstreams: 1
JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-03-08T22:19:15Z (GMT) No. of bitstreams: 1
JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5) / Made available in DSpace on 2017-03-08T22:19:15Z (GMT). No. of bitstreams: 1
JussierLourencoDaSilva_DISSERT.pdf: 1929615 bytes, checksum: fde8102db62d30b773487e287240e114 (MD5)
Previous issue date: 2016-10-18 / Este projeto t?cnico tem como objetivo analisar o processo de compras de material de consumo
via sistema de registro de pre?o, dispon?vel nos sistemas SIG (SIPAC) da Universidade Federal
do Rio Grande do Norte (UFRN). O mapeamento desse processo teve como local de observa??o
o Centro de Bioci?ncias (CB), uma das unidades acad?micas da UFRN, com a finalidade de
visualizar todo o fluxo desse processo, identificar desperd?cios e propor melhorias que
permitam evit?-los por meio dos princ?pios do Gerenciamento de Processos de Neg?cio (BPM)
e ferramentas do Sistema Toyota de Produ??o (STP), no intuito de melhorar sua efici?ncia. A
metodologia para a realiza??o da pesquisa ? do tipo explorat?ria descritiva, cujo principal
embasamento consiste em uma adapta??o da estrat?gia de Pesquisa-A??o, que tem premissa de
car?ter participativo e concede mudan?a no processo de forma planejada. Assim, analisa-se o
fluxo do processo, tomando como referencial a literatura e as ferramentas especializadas do
Sistema Toyota de Produ??o; Processo Enxuto; Businees Process Management (BPM); e
Business Process Management Notation (BPMN). Ap?s a an?lise do fluxo este estudo conclui
que o processo em quest?o, apresenta seu lead time acima do esperado. O estudo constata que
h? diversas oportunidades de melhorias de impacto na gest?o, tais como: readequa??o de layout,
nova modelagem do processo e melhor controle do fluxo. Com isso, evidencia que as
ferramentas de gest?o, com base no BPM e STP, viabilizam a??es estruturais e de controle mais
eficientes das tarefas, minimizando desperd?cios e reduzindo o lead time do processo e
aumentando a sua produtividade. / This technical project aims to analyze the purchasing process of consumption via ?Registro
de pre?os?the sistematic routine available in the SIG systems (SIPAC) of UniversidadeFederal
do Rio Grande do Norte (UFRN). The process mapping was implemented by watching the
Biosciences Center (BC), one of the academic UFRN`s units, in order to view the entire flow
of the process, identify waste and propose improvements to avoid them through the principles
of Process Management business (PMB) and tools of the Toyota Production System (TPS), in
order to improve their efficiency. The research methodology is descriptive exploratory type,
whose main foundation consists of an adaptation of the Action Research strategy, which has
participatory nature premise and gives change in a planned process. Thus, we analyze the
process flow, taking as reference literature and specialized tools of the Toyota Production
System; Lean process; Businees Process Management (BPM); and Business Process
Management Notation (BPMN). After analyzing the flow this study concludes that the case in
question, presents its lead time than expected. The study finds that there are several
opportunities in the management impact of improvements. With this, it shows that the
management tools based on BPM and STP, enable structural actions and more efficient control
of tasks, minimizing waste and reducing the lead time of the process and increasing their
productivity.
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/22184 |
| Date | 18 October 2016 |
| Creators | Silva, Jussier Louren?o da |
| Contributors | 33844356487, http://lattes.cnpq.br/5891852027768512, Medeiros J?nior, Josu? Vitor de, 87812436420, http://lattes.cnpq.br/5623264732330013, Alves, Victor Rafael Fernandes, 05254338482, http://lattes.cnpq.br/4223566686955579, Guimar?es, Patricia Borba Vilar, Caricio, Marcelo Rique |
| Publisher | PROGRAMA DE P?S-GRADUA??O EM GEST?O DE PROCESSOS INSTITUCIONAIS, UFRN, Brasil |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
Page generated in 0.0027 seconds