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Previous issue date: 2014-09-02 / As universidades p?blicas, como institui??es respons?veis pela forma??o cultural e profissional de excel?ncia, por parte expressiva da produ??o cient?fica e tecnol?gica e pela transfer?ncia de conhecimento aos processos produtivos, representam uma das mais complexas organiza??es produtivas da sociedade. Logo, a composi??o de um quadro qualificado de servidores deve refletir os rumos que precisa tomar para projetar-se no futuro, favorecendo a apropria??o das premissas vigentes no contexto institucional p?blico. A pesquisa tem como objetivo geral compreender a atua??o profissional dos servidores de n?vel superior da carreira administrativa da UFRN no contexto do novo modelo de gest?o p?blica, considerando aspectos como foco no cidad?o, profissionaliza??o, m?rito, planejamento estrat?gico e mensura??o de resultados. ? do tipo descritivo e caracteriza-se como estudo de caso, em que foram investigados os servidores t?cnico-administrativos em educa??o ocupantes de cargos de n?vel superior lotados na UFRN, utilizando a abordagem qualitativa de an?lise, com base em pesquisa bibliogr?fica, documental e de campo. Os dados coletados atrav?s de documentos dispostos em relat?rios e estat?sticas institucionais, bem como na legisla??o e normatiza??o pertinentes, foram a base para a formula??o do perfil dos servidores t?cnico-administrativos da institui??o. A pesquisa de campo analisou respostas sobre os aspectos da nova gest?o p?blica, atrav?s do m?todo da an?lise de conte?do e da t?cnica de an?lise categorial. Com a an?lise do perfil dos servidores de n?vel superior, foi poss?vel verificar a atua??o dos profissionais t?cnicos na UFRN e as principais caracter?sticas deste grupo ocupacional em rela??o ?s premissas da nova gest?o p?blica. Ainda que, em diversos aspectos, haja converg?ncia entre as pr?ticas gerenciais e os preceitos da nova gest?o p?blica, n?o ? poss?vel afirmar que os servidores se apropriaram dos processos de trabalho no modelo da nova gest?o p?blica. As iniciativas de ado??o de modelos de profissionaliza??o e m?rito, planejamento estrat?gico e as escassas tentativas de avalia??o de desempenho com base em metas e de acompanhamento de resultados se devem ao conhecimento individual do gestor e n?o a um modelo institucional. / The public universities, as institutions which are responsible for the cultural and professional instruction of excellence, for an expressive part of the scientific and technological production and for the knowledge transference to the productive processes, represent some of the most complexes productive organizations of society. Therefore, the composition of a qualified picture of workers must reflect the routes it needs to take to project itself in the future, flattering the current premises from the public institutional context. The research has as main target understand how do the superior level workers from the administrative career of the UFRN realize the new model of public management, considering aspects such as the focus on the citizen, professionalization, merit, strategic planning and measurement of results, on the scope of his professional acting. It is descriptive type and is characterizes as a study of case, in which were investigated the technical-administrative workers in education, occupiers of crowded superior level roles in UFRN, using the qualitative approach of analysis, based on a bibliographic, documental and field research. The collected data through documents organized in reports and institutional statists, also in relevant legislation and standardization, were the base to the formulation of the profiles from the technical-administrative workers of the institution. The field research analyzes answers about the aspects of the new public management, through the content analysis method and the categorical analysis technic. With the profile analysis of the superior level workers, was possible to verify the application of the technical professionals in the UFRN and the main characteristics of this occupational group on relation to the new public management?s assumptions. Yet in many aspect there are convergence between the management practical and the precepts of the new public management, it?s not possible to affirm that the workers have taken the working processes of the new public management model.
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/22751 |
| Date | 02 September 2014 |
| Creators | Costa, ?ngela Lobo |
| Contributors | 18819877449, Silva, Anielson Barbosa da, 78884284449, Alloufa, Jomaria Mata de Lima, 03203069415, Tinoco, Dinah dos Santos |
| Publisher | PROGRAMA DE P?S-GRADUA??O EM GEST?O P?BLICA, UFRN, Brasil |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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