The work contains an analysis of the peculiarities of maintenance under warranty, as well as the project of an information system module for warranty maintenance within a company, and its partial implementation. Often the standing of a company in the eyes of customers falls when the purchasers encounter warranty maintenance. A customer having met technical problems turns to sale representatives and hopes to receive expeditious help from them. In case any warranty maintenance chain is not working properly, the customers often stop relying on the services rendered by that company. Therefore, warranty maintenance is one of the most important factors in sale, which guarantees the good standing of the company and the qualified service, and thus the information systems for warranty maintenance must be flawless. This typical system module for warranty maintenance and its partial implementation may be easily developed according to the needs of a particular customer, and may be used for the perfection and computerizing of companies in rapid expansion.
| Identifer | oai:union.ndltd.org:LABT_ETD/oai:elaba.lt:LT-eLABa-0001:E.02~2006~D_20060111_142906-48066 |
| Date | 11 January 2006 |
| Creators | Tumalovičius, Tomas |
| Contributors | Butleris, Rimantas, Butkienė, Rita, Stulpinas, Raimundas, Lopata, Audrius, Nemuraitė, Lina, Kiauleikis, Valentinas, Bareiša, Eduardas, Liutkevičius, R., Gudas, Saulius, Kaunas University of Technology |
| Publisher | Lithuanian Academic Libraries Network (LABT), Kaunas University of Technology |
| Source Sets | Lithuanian ETD submission system |
| Language | Lithuanian |
| Detected Language | English |
| Type | Master thesis |
| Format | application/pdf |
| Source | http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2006~D_20060111_142906-48066 |
| Rights | Unrestricted |
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