This study describes a new plan of using non-professional staff in a Social Service Department of a metropolitan General Hospital. It aims to determine the types of assignments that can appropriately be undertaken by non-professional personnel without prejudice to the professional statue of the Social Service Department. It examines the assignments undertaken by non -professional personnel in two test periods covering a span of five months. The study includes a description of the research setting, and of the problems that press for the use of non-professional personnel. The work loads and responsibilities of the professional and non-professional staff members who participated in the study are systematically examined, also the general characteristics of assignments undertaken by non-professional personnel. It was found that professional social workers differed dramatically in their acceptance of, or resistance to, the use of non-professional personnel. It was also found that despite these mixed reactions, non-professional personnel could carry a substantial proportion of the work normally carried by professional social workers, and that in most areas of service the professional status of the Social Service Department was safeguarded by the supervision of professional staff.
| Identifer | oai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.115496 |
| Date | January 1964 |
| Creators | Garmaise, Marion. |
| Contributors | Ross, V. (Supervisor) |
| Publisher | McGill University |
| Source Sets | Library and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada |
| Language | English |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Format | application/pdf |
| Coverage | Master of Social Work. (Department of Social Work.) |
| Rights | All items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated. |
| Relation | alephsysno: NNNNNNNNN, Theses scanned by McGill Library. |
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