The expansion of Internet promotes the rise of social media. The appeal of social marketing leads the enterprises start to set up fanpage on Facebook to interact with their members.This study discusses whether the messages¡¦ emotion or the managers¡¦ emotion result in members¡¦ emotion in fanpage,and furthermore to find out the connection between members¡¦ emotion and brand attitude. This research adopts experimental method and distributes on-line questionnaire, retrieving 384 samples and analyze the data with SPSS 17.0. The results shows that the display of messages and the menagers¡¦emotional expression certainly affect menbers¡¦ positive emotion, and directly affect the menbers¡¦ brand attitude to the enterprises.This study points out the importance influence of emotion in marketing research,and provides some practical suggestions to enterprises to develop a new strategy.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0402112-153639 |
| Date | 02 April 2012 |
| Creators | Hung, Hsuan-Hao |
| Contributors | Shao-Jung Wang, Ya-Ching Lee, Hsuan-Yi Chou |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0402112-153639 |
| Rights | user_define, Copyright information available at source archive |
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