Among the age competition, more and more companies know how to provide fine, humane benefit cares, in order to obtain satisfactory outcome and secure good employees. Therefore, companies should know employees¡¦ diverse needs in being cared. The purposes of the employees¡¦ benefit committee devoting to promote benefit cares are to lift working spirits, to raise working efficiency, and to increase the enterprise overall profits. The best method to evaluate employees¡¦ feelings toward the benefit of cares is to measure their satisfaction. At the customer-oriented new economy age, most companies realize that having satisfied employees can eventually bring in customer satisfaction.
The main purposes of this study are to explore the degrees of satisfaction and importance, respectively, of the employees toward the care items proposed by the Taiwan Sugar Corporation Employee¡¦s Benefit Committee and to provide suggestions and ways of improving.
We randomly draw 5¢H employees from the Taiwan Sugar Corporation and they are the subjects of this study. Totally 210 copies of questionnaires are given away and 188 copies deemed effective are retrieved. There are 34 survey questions in the questionnaire. The Likert scale is adopted and SPSS for Windows is used as the tool for statistical analysis. This paper tries to figure out the top five satisfactory/unsatisfactory, important/unimportant benefit care items. The benefit care items are categorized into four groups. They are the group with balanced demand and supply, the group with excess demand, the group with excess supply, and the group with wasted resources. The result can be a reference for Taiwan Sugar Corporation Employee¡¦s Benefit Committee to improve their benefit care items. This study finds that there is a difference between the degrees of satisfaction and the degrees of the importance and employees with different personal backgrounds are different toward the perception of satisfaction and importance.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0625110-144538 |
| Date | 25 June 2010 |
| Creators | Chen, Chien-chih |
| Contributors | Chingnun Lee, Jyh-lin Wu, Yu-Hau Hu |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0625110-144538 |
| Rights | not_available, Copyright information available at source archive |
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