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Research of Business Management and Development of Inspection, Certification and Testing Firm¡ÐDemonstrating with SGS Taiwan

In the early days, inspection pioneers like SGS provided their independent, impartial and professional services in respects of quantity, quality, damage nature and extent, and/or loss adjustment of goods and objects to the concerned parties for considerations. Namely, field inspectors of those firms become eyes and ears of the clients upon any attending survey. All of scanning observations, accurate findings, and precise and efficient reporting are the most vital performances of any inspection firms¡¦ activities and tasks.
In value chains of the relevant industries, they could not only be a strategic partner, but also a technical advisor while delivering a broad spectrum of services and outputs through their unique blend of quality employees, righteous commitment, and unrivaled experiences. To achieve various verification assignments, prominent surveyors should constantly learn knowledge about agriculture, minerals, chemistry, environments, maritime and so on. They could be trained with the entirely standardized approaches through the internal certification programs other than recognizing seminars. Further, they frequently accumulated their precious lessons of daily exercises.
It also poses plenty of challenges to well implement each task for inspectors, who must be respectful and loyal to their works, be knowledgeable and skilled basically too. For this instance, fostering faithful experts to offer customers the reliable and integral quality services accelerates the organization growth strengths. Relatively, the establishment of the feasible process and system with efficiency for firms adaptable and successful to the practical situations obviously offers an instrument of achieving goals and successive improvements in promoting competitive advantages.
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Following the rapid and dramatic evolutions of the circumstances along with the awareness of the consumers concerning safety and quality, the proactive inspection firms are immensely investing with all of its available resources in extending the reliable services to the certification and testing scopes more profoundly than ever before. In the recent decade, those aggressive corporations made the noticeable progresses and organic gains while they strived to satisfy or even surpass the requirements and expectations of the customers and the markets through such industrial evolutions.
This research was on the basis of the information available from 3 major global players of the industry, displaying the markets in promising trend. Applicable strategies with a combination of efficient and effective managements will be quite essential for inspection firms to reach the persistent organic growth. So, certain comparisons among these three hulks were made in the contexts, in addition to the descriptions of each firm in accomplishing the respective targets. Believing that it would help readers realize the industry to certain extents while offering the concerned managements the distinct view.
A typical example of the SGS Taiwan introduced in the chapter 4 along with a special focus featured on background and experiences of the Group¡¦s New CEO in the same chapter further take viewers on an impressive trip to the industry prospects. With the successful localization, SGS Taiwan has been enjoying the sustainable growth in the recent five years. This was due to its consecutive promising investment to create diverse services on laboratories in line with the development of the domestic significant constructions and increasing outsourcing assignments from international groups. With efforts, SGS Taiwan is banking on its continued growth and appeal in the coming years.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0825105-144953
Date25 August 2005
CreatorsKao, Ding-Jinn
ContributorsChang-yung Liu, Iuan-yuan Lu, G. Gary Hu, Ming-rea Kao
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0825105-144953
Rightsrestricted, Copyright information available at source archive

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