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The service encounter a meta theory of the customer/organization interaction and empirical tests of portions of the theory /

Thesis (Ph.D.)--University of Tulsa, 1989. / Bibliography: leaves 133-148.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/226994244
Date January 1989
CreatorsDyer, Paul L.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceAccess abstract and link to full text.

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