Dynamic contact centers with impatient customers and retrials

Description

Zugl.: Hannover, Univ., Diss., 2007 / Hergestellt on demand

Links & Downloads

1. http://d-nb.info/98879814X/04

Tags

Call Center Warteschlangentheorie

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/466101748
Date	January 2007
Creators	Henken, Kirsten
Publisher	Saarbrücken VDM Verlag Dr. Müller
Source Sets	OCLC
Language	English
Detected Language	English