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Product satisfaction as a function of expectation and performance a test of a monotonic versus an inverted U functional form /

Thesis (Ph. D.)--University of Wisconsin--Madison, 1981. / Typescript. Vita. Description based on print version record. Includes bibliographical references (leaves 397-410).
Date January 1900
CreatorsSurprenant, Carol Frances.
Source SetsOCLC
Detected LanguageEnglish

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