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Value Creation From User Generated Content for Smart Tourism Destinations

This paper aims to show how User Generated Content can create value for Smart Tourism Destinations. Applying the analysis on 5 different cases in the region of Stockholm to derive patterns and opportunities of value creation generated by UGC in tourism. Findings of this paper is also discussed in terms of improving decision making, possibilities of new business models and importance of technological improvements on STD’s. Finally, thoughts on models are presented for researchers and practitioners that might be interested in exploitation of UGC in the context of information-intensive industries and mainly in Tourism.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:du-34430
Date January 2020
CreatorsCelen, Mustafa, Rojas, Maximiliano
PublisherHögskolan Dalarna, Mikrodataanalys, Högskolan Dalarna, Mikrodataanalys
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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