Abstract Background: The fast development of technological systems has caused variouschallenges in the business management world, both from an employee and organizationalperspective. Despite the potential for exponential growth in information technology, thereis limited research in IT implementation literature. Adaptability in the workplace has beengreatly affected as humans are resistant to change. From an organizational perspective, theadoption/implementation of technological systems can be affected by the cost ofinvestment, resistance to change and the difficulties of integrating new technologies withexisting systems and processes. Purpose: The establishment of a framework that explains the process of IT adoption.Moreover, an investigation of how organizations and managers can efficiently manage theprocess of successful technology adoption and employee adaptation in an organization. Method: The qualitative study is grounded in an epistemological interpretivism paradigm.Through the usage of semi structured interviews and the Gioia coding analysis method, anexpert interview study was conducted. Conclusion: The research culminates in the creation of a loop model that explains the stepsof a successful IT adoption. The study identifies major challenges related to technologicalchange such as employee resistance and communication. It also highlights the importanceof managers and their respective characteristics required to address such challenges, which2are communication skills, expertise in the field and effective leadership. The studydevelops on the value creation opportunities of IT adoption.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:hj-60689 |
| Date | January 2023 |
| Creators | Polyhos, Máté, Baciu-David, Yuki |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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