The number of people living with disability is increasing according to the World Health Organization. Due to this increase, accessibility online is a subject that has gained higher significance as technology develops further. The United Nations has additionally declared digital accessibility to be a human right. The public sector shoulders the responsibility of making the necessary services and information available to the public and counties play an important role in this work. This study focuses on how Swedish counties accommodate for accessibility on their official websites and the challenges they might face while doing so. A few counties were selected to describe their work with accessibility design in a qualitative semi-structured interview format. The data collected was analysed with the help of literature regarding Web Content Accessibility Guidelines and how it affects accessibility accommodations. Several challenges relating to guidelines, competence, support, external agencies and resources was discovered. From these results, suggestions regarding areas of priority were developed to potentially help public sector agencies in their decision-making processes.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-183291 |
| Date | January 2021 |
| Creators | Jonsson, Marielle, Brömster, Sam |
| Publisher | Umeå universitet, Institutionen för informatik, Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Bachelor (INFSPB) ; 2021.10 |
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