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Kommunikatörernas kommunikation : En studie om hur Prime och Hero Kommunikation kommunicerar på Facebook

Abstract   Title: Communicators communication- A study on how Prime and Hero Kommunikation communicate on Facebook  (Kommunikatörernas kommunikation- En studie om hur Prime och Hero Kommunikation kommunicerar på Facebook)   Author: Lovisa Andersson Zimdahl and Olivia Karsten   Tutor: Anne-Marie Morhed   Period: Autumn 2015   University: Division of Media and Communication, Department of Information Science, Uppsala University                                                 Aim: The aim of the thesis is to conduct a study on how the communication agencies Prime and Hero Kommunikation communicate on their Facebook profiles. Furthermore, how are these agencies presenting themselves and what are their purposes of being on the network?   Method/Material: The study is based on qualitative research where the methods of choice are netnografical observations and semi-structured interviews. The material collected and analyzed is Prime and Hero Kommunikation’s communication feed on their Facebook pages, and inteviews with people working at the bureaus.     Main results/Conclusions: The main result of this study is that the communication agencies are communicating differently from each other. Prime’s communication is characterized by a more serious tone where news reports are frequently being published. Furthermore, Prime is consciously associating themselves with important people and organisations. The study indicates that Prime is building their brand on Facebook through communication strategies. Hero Kommunikation, on the other hand, is communicating a more easy-going image of themselves by publishing events where they often mention their customers. Hero Kommunikation opines that only events are suitable for Facebook communication. This indicates that they have a respect for the network. Hero Kommunikation´s purpose is, unlike Prime’s, not to build their brand on the network. The main reason why the communication agencies’ communication differ from each other is due to the fact that they have different business ideas and different perspectives on social media.   Keywords: communication bureaus, social media, Facebook, strategic communication, self-presentation

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-275202
Date January 2015
CreatorsAndersson Zimdahl, Lovisa, Karsten, Olivia
PublisherUppsala universitet, Institutionen för informatik och media, Uppsala universitet, Institutionen för informatik och media
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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