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Can public services improve? : the concept and practice of public service quality, with special reference to local government

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Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:368428
Date January 2000
CreatorsGaster, Lucy
PublisherUniversity of Birmingham
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation

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