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Usability challenges of upgrading a word processor user interface

Published Article / This study evaluated the difficulty, in terms of usability, of upgrading from one version of a word processor user interface (Microsoft Word 2003) to another (2007). Laboratory-based usability testing involving 23 participants, who had never used Microsoft Word 2007 before, was conducted. All participants used the two versions in a repeated-measures experimental design. A Tobii 1750 Eye Tracker was used for screen recordings during testing. Participants were also required to fill in user satisfaction questionnaires. Results from the usability test showed that, in terms of usability, migrating from an original interface to a completely changed user interface is not easy.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cut/oai:ir.cut.ac.za:11462/572
Date January 2010
CreatorsMoeti, L., De Wet, L., Beelders, T.
ContributorsCentral University of Technology, Free State, Bloemfontein
PublisherJournal for New Generation Sciences, Vol 8, Issue 3: Central University of Technology, Free State, Bloemfontein
Source SetsSouth African National ETD Portal
Languageen_US
Detected LanguageEnglish
TypeArticle
Format2 946 500 bytes, 1 file, Application/PDF
RightsCentral University of Technology, Free State, Bloemfontein
RelationJournal for New Generation Sciences;Vol 8, Issue 3

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