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Psychological empowerment, job satisfaction and work engagement of employees in a surface coatings manufacturer / Lenard Durand

While innovation, individualisation, human rights and quality of life are acknowledged and
valued by modern society, changes in the workplace such as a focus on efficiency,
globalisation, restructuring, downsizing, acquisitions and merges impact, often negatively, on a
workforce. A better understanding ofthese forces, as well as understanding the deeper needs of
employees in organisations, should be pursued in order to optimise the workplace.
South Africa is currently experiencing a skills shortage while the unemployment figures are
well above 40 percent. As it is often said, the distinguishing economic resource in the
twenty-first century is not commodities, but the human resource that organisations need to
attract, develop and motivate in order to retain the correct type of employees. An approach
is needed where both positive outcomes for the individual worker and the organisation may
be achieved, including organisational performance, effective management of change, greater
employee engagement and commitment, and effective talent management. Thus, the
objective of this study was to identify any relationship that might exist between
psychological empowerment, job satisfaction and work engagement and to determine
whether psychological empowerment may predict job satisfaction and work engagement.
A cross-sectional survey design was used in the study. One-hundred-and-fifty- three (N =
153) employees participated in the study in a surface coatings manufacturing organisation in
Gauteng. The Psychological Empowerment Scale (MEQ), Revised Job Satisfaction Scale
(JSQ), and the Utrecht Work Engagement Scale (UWES) were used.
The results indicated that a statistically significant positive correlation between intrinsic
motivation and work engagement (practically significant, medium effect) and meaning,
correlated positively (practically significant, medium effect) with intrinsic motivation and
work engagement. Extrinsic motivation correlated statistically significantly (practically
significant, large effect) with work engagement.
VI
The regresslOn analysis indicated that 34 percent of the variance explained in work
engagement is predicted by psychological empowerment (i.e. influence (impact and self-detennination),
meaning, and competence) and job satisfaction (i.e. extrinsic motivation and
intrinsic motivation). No statistically significant differences regarding psychological
empowerment could be found between tenure and educational levels. However, statistically
significant differences were found for gender and language groups.
Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2008.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/1784
Date January 2008
CreatorsDurand, Lenard
PublisherNorth-West University
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeThesis

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