M. Tech. Business Administration / The study assesses the dimensions of service quality within a Jaguar Land Rover dealership in Gauteng. The first objective is to determine the importance of each service quality and the second is to measure the effect of the service quality at the dealerships.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001873 |
| Date | January 2015 |
| Creators | Theron, Daniell. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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