This study aims to identify the quality of knowledge management practices and
success factors of non-governmental organisations in Malawi, and their influence on
the knowledge management process.
A questionnaire-based survey is used to establish the knowledge management
practices being implemented and the extent to which they are being followed through
on. A statistical-based analysis enabled the researcher to determine the influence of
these practices on knowledge management processes.
Results suggest an unbalanced pursuit of knowledge management practices in
Malawian non-governmental organisations, which are oriented towards the knowledge
generation process but fall short in knowledge application activities.
This study contributes to strategy formulation and decision making in respect of
adopting and investing in knowledge management initiatives in the non-profit sector. More importantly, it joins the debate on identification of appropriate practices which
effectively address organisational needs.
Data is limited to non-governmental organisations in Malawi; therefore, findings may
be tied to a specific geographical location / School of Computing / M.Sc. (Computing)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/21921 |
| Date | 17 January 2017 |
| Creators | Makota, Ennie |
| Contributors | Goosen, Leila |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (viii, 148 leaves) : illustrations |
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