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Empirical testing of a customer relationship management model in consumer Internet services

Please read the abstract (Synopsis) in the section, 00front of this document / Dissertation (MCom)--University of Pretoria, 2007. / Marketing Management / MCom / Unrestricted
Date05 December 2007
CreatorsPrinsloo, Meyer
ContributorsSchreuder, A.N.
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
Rights© 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

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