Thesis (M.M. (Public and Development Management))--University of the Witwatersrand, Faculty of Commerce, Law and Management, Wits School of Governance, 2016. / The political and constitutional changes in South Africa brought about fundamental features through the transformation agenda in the public service. Of primary importance is that the South African political transformation processes have been characterised by a culture of transparency, participation and accountability. These values are in direct contrast to what presently obtains in the Department of Health’s exmineworker compensation system. Within this context it emerged as a concern that that the system of governance that managed the compensation system was not responsive to the needs of ex-mineworkers.
Ex-mineworkers experienced serious delays in time before accessing government compensation. There were claimants that were deceased whilst awaiting an outcome of their applications for compensation. The enormity and complexity of the system was underestimated by government departments. Legal firms and related professionals handling the cases of ex-mineworkers earned more than £1.3-billion in fees for taking up the cases of claimants. The costs of administration in the handling of claims surpassed the actual amounts paid out to claimants eventually.
At the centre of the civil service management in South Africa, was the Department of Public Service and Administration. It was here that policies on governance were developed. The Department of Public Service and Administration was responsible for the establishment of norms and standards for the entire Public Service. Under the auspices of this centralised function, service delivery mechanisms were ensured, there was access to integrated systems, the framework for human resources management was developed, and in the development of policies focus was given to the needs of the citizens.
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The purpose of this study was to explore reasons for the low compensation uptake, and to examine systems and inform changes that would allow exmineworkers in the Eastern Cape, Oliver Tambo District to better manage their access to government compensation. The mining industry plays a significant role in the South African economy long after the discovery of gold in 1886. With little evidence of policy and legislative reform, and after 22 years into South Africa’s democracy, the scourge of failing respiratory health amongst ex-mineworkers has not decreased. miners face an epidemic of occupational lung disease. The challenge of tracking and tracing ex-miners to capacitate them on their rights and benefits of compensation, owed and owing to them, forms the basis of this study.
The governance of the system of compensation for ex-miners is not bringing the large numbers closer to easy access. Whilst the challenges may well be present, this study is intended to raise awareness of the problem, investigate the cause/s and offer recommendations that will provide relief to a population in South Africa that could be seemingly lost if not told of what benefits are available to themselves (if alive) and nominated beneficiaries (in the case of those who are deceased).
This study was concerned with gaining a better understanding of why exmineworkers in the OR Tambo District of the Eastern Cape Province of South Africa were not accessing their compensation benefits, rather than to measure certain outputs and outcomes. It was primarily interested in gaining an in-depth understanding of how information is being disseminated and how it is being influenced by different variables. A qualitative approach was chosen in order to portray the detailed understanding and specific dynamics experienced by ex-mineworkers in accessing compensation benefits from the Department of Health.
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The importance of good governance in improving service delivery was explained and spoke to what constituted good governance, the importance of proper planning during periods of transition and why governance should be a continuous activity as well as the importance of planning in public institutions. In this study, the need for good governance to improve service delivery, were identified, with specific reference to those aspects of good governance that could better equip the ex-mineworkers in the Eastern Cape to better understand the compensation and in so doing would guide the research process. / GR2018
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:wits/oai:wiredspace.wits.ac.za:10539/23801 |
| Date | January 2016 |
| Creators | Pardesi, Shireen |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | Online resource (xii, 169 leaves), application/pdf |
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