The ten step problem solving is created to capture and resolve all issues that arise with designing, developing, manufacturing and delivering a new vehicle produce. These steps will provide a common process, which effectively defines and resolves concerns and prevents their recurrence. Step 1: Prepare for the process Step 2: Establish Team Step 3: Describe the Problem Step 4: Develop short term containment action Step 5: Define and verify root cause and escape point Step 6: Choose and verify permanent corrective actions Step 7: Implement and validate permanent corrective actions Step 8: Prevent recurrence Step 9: Recognize team and individual contributions Step 10: Benchmarking The ten step problem solving process is an enhancement to 6-sigma process that is currently used by many manufacturers. Consumer Driven 6-Sigma is a tool that significantly improves customer satisfaction and shareholder value by reducing variability in every aspect of the business. It builds on existing processes, provides additional tools, and offers a disciplined approach to focus on meeting customer expectations. 6-Sigma helps on finding out where the variability is in a process, and then provides the tools to reduce variability and make the process better.
| Identifer | oai:union.ndltd.org:ucf.edu/oai:stars.library.ucf.edu:etd-1904 |
| Date | 01 January 2006 |
| Creators | Panahi, Afsoun |
| Publisher | STARS |
| Source Sets | University of Central Florida |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Electronic Theses and Dissertations |
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