This study aims at investigating parents' trust in the social services children and youth units. Children and youth units have the task of ensuring that children grow up under safe conditions. According to current research, it is important that people feel confident about the authorities they meet. According to Bo Rothstein's theories which are the ones we are focusing on; interpersonal trust is the foundation of a well-functioning society. Against this background, we are interested in examining parents' trust in social services. The empirical material of the study has been obtained through a quantitative method in the form of a web-based survey. We received a total of 160 useful answers that were processed in the SPSS statistics program. The results have then been analyzed based on the research on trust that we have chosen for this study. The result from this study shows that a majority of the respondents have low confidence in the social services children and youth units. People who are the most vulnerable in society, and who have low levels of interpersonal trust, have the lowest confidence in the social services children and youth units. The perceived quality of the social services work with children and young people was also investigated and showed that many of the parents experienced it as lacking. Based on the free text response, unexpected information also emerged as several parents expressed dissatisfaction with the lack of knowledge about neuropsychiatric disabilities which include ADHD, Asperger's syndrome and autism. / Denna studie syftar till att undersöka föräldrars tillit till socialtjänstens barn- och ungdomsenheter. Barn- och ungdomsenheterna har som uppgift att se till att barn växer upp under trygga förhållanden. Enligt den rådande forskningen är det viktigt att människor känner tillit till de myndigheter de kommer i kontakt med. Enligt Bo Rothsteins teorier, vilka är de som vi fokuserar på, är den mellanmänskliga tilliten grunden för ett välfungerande samhälle. Mot denna bakgrund är vi intresserade av att undersöka föräldrars tillit till socialtjänsten. Studiens empiriska material har införskaffats genom en kvantitativ metod i form av webbaserad enkätundersökning. Vi fick totalt 160 användbara svar som har bearbetats i statistikprogrammet SPSS. Resultaten har sedan analyserats utifrån tillitsforskningen som vi valt att använda oss av. Resultaten från denna studie visar att en majoritet av respondenterna har låg tillit till socialtjänstens barn- och ungdomsenheter. De personer som är mest utsatta i samhället och som har låg mellanmänsklig tillit, har lägst förtroende för socialtjänstens barn och ungdomsenheter. Den upplevda kvalitén på socialtjänstens arbete med barn och unga undersöktes också och visade att en majoritet av föräldrarna upplevde den som bristande. Utifrån fritextsvaren framkom även oväntad information, då ett flertal föräldrar uttryckte ett missnöje över att socialtjänstens barn- och ungdomsenheter saknar kunskap om neuropsykiatriska funktionsnedsättningar som bland annat omfattar diagnoserna: ADHD, Aspergers syndrom och autism.

The core aim of this paper is to present a business plan that aims to realize a private nursing home facility. Firstly does the author outlines the basis of current private social services environment in Czech Republic and the actual need of the project. The main part of the paper focuses on the practical execution of the plan. Several project possibilities are offered and evaluated with a supporting evidence of expected financial data. Thesis aims to present succinct yet coherent analysis on the real facility operation and differences to already existing competitors. Contrary to those, this project gives special attention to personnel (especially nurses and social nurses) who are a key success factor of the business as such.

The aim of this diploma thesis is to create a specific business plan for a start up enterprise. The theoretical part of the thesis explains the basic concepts related to entrepreneurship, business plan and legislative requirements related to business services in the field of social services. The practical part deals with specific business plan, company presentation, market analysis, marketing, operational and financial plan and at the end of the chapter also evaluation of the efficiency of the investment and the evaluation of the risks related to the business plan.

x Klíčová slova: harm reduction - sociální služba - zdravotní péče - adiktolog Abstract Objective: The study is a institutional analysis of harm reduction services in the Czech Republic: possibilities and limits of providing health care in their context and the state of readiness on a combi- nation of health and social services to different target groups. Background: In the Czech Republic, there is currently a network of harm reduction services, especially for users of illegal drugs. These centres and programs are very diffrent in provided services, procedures, conditions for providing care and also in the status (registered social service x registered medical service x unregistred service). By analyzing the current status of harm reduction services, we can outline possible future development. Research file: The study was addressed to all contact centers and outreach programs for drug users in the Czech Republic (N = 96). Information will be provided by competent persons, mostly from senior staff. Methods: Data collection was conducted through a questionnaire survey. The questionnaire is structu- red, divided into 3 parts. If necessary, we will use the possibility of telephone interviews and analysis of documents. Contribution of the work: Achieved results may facilitace orientation in discussed posibility of...

1 ABSTRACT The diploma theses deals with marketing in practice of social services. Marketing brings positive effects in the field of client, personal and material-technical capacities to some organisations. This can bring financial as well as nonfinancial profit together with bigger independence from donors who provide means of running of social services. Theses will help to solve problems of some social services managers who don't care about marketing in the organisation sufficiently. The object of this theses is to choose marketing goals and strategies of their obtainment on the basis of marketing macromedium and site analysis of organisation and insert them into the marketing plan in the particular social service, which moves in the competitive setting of other social services. The theses output is marketing plan of social service. Key words: marketing, social service, competition, marketing plan, site analysis, management

This Master's thesis deals with the description of the current state of community planning of social services and the mid-term planning of development of social services in the Karlovy Vary region. At the same time, the thesis reflects the historical content which led to the use of the community planning method in The Czech Republic. In the thesis, the author uses examples from abroad and from The Czech Republic that show specific problems especially encountered by organizers planning social services. The author bases his research on his analysis of interviews held with planning coordinators in the Karlovy Vary region. From the coordinators viewpoint, they describe structure and course of social service planning processes in the region. The author also examines the role of users invited into the planning of social services, how planning organizers communicate with those users, and how all representatives evaluate the plan's results. An additional information source regading social services planning dealt with publicly available resources, particularly websites of individual cities and their regions. The objectives of using this sources were to describe the planning of social services in the Karlovy Vary region and to determine its main active players. In conclusion, the author summarizes the...

This diploma thesis is concerned with the subject of inaccessible social services for people suffering from autism spectrum disorders (hereinafter ASD) and associated challenging behavior. Emphasis is placed on the social care and services in terms of settings of the social system in the Czech Republic. The theoretical part of the thesis aims on bringing a comprehensive view of the current availability of social services for people with ASD and associated challenging behavior. Especially the definition of basic concepts along with introduction of individual actors throughout the system and a description of the current situation in the Czech Republic and in the world. The description of possible causes of the unavailability of social services for persons with ASD and associated challenging behavior is at the core of the empirical part. Data gathering and analysis are based on methods of Grounded theory. The semi-structured interviews with representatives of regions and with the social service providers are used as data sources. Conclusions of the thesis include, in particular, extreme cost and long-term staff shortages, weak legislative support, and fragmented network services planning at the county level. These are the roots of the social services unavailability. These should be resolved during the...

This thesis deals with issues concerning adults and seniors with mental disability living in institutions providing social services. Special care is dedicated to those who relocated into the institutions in their adult life, often after their parents' death. Qualitative research was chosen to provide the obtained information with proper depth. The results of this research come from the analysis of interviews provided by users of social services and professionals working with people with mental disability. The aim of this thesis is to describe behavioural problems associated with users who came into the institutions later in their life, and offer them specific recommendations that would make their transition easier. Key words Mental disability, ageing, social services, deinstitutionalisation

Masters in Public Administration - MPA / Grassroots participation in the domain of public policy is assuming global significance particularly in the fields of welfare and development. Revived by the United Nations' resolution in the 1970s, many governments both in developed and underdeveloped countries have endorsed the grassroots participation ideals as contained in the United Nations' policy statements and resolutions. Accordingly, many governments have declared their support for grassroots participation and in number of cases, grassroots participation has featured conspicuously in their national development plans. A late arrival on the grassroots participation discourse, grassroots participation and civil society's involvement have also featured predominantly in the national development plans of the new South African government. The new democratically elected government pronounced in various policy documents and on public platforms, a commitment towards grassroots participation. Although many governments have employed the rhetoric of grassroots participation in their national·. development plans, there is however an accumulative literature which points to the fact that grassroots participation endeavors have· often been undertaken in a top-down fashion, with marginalized groups of communities often excluded. The central objective of this study has therefore been a critical evaluation of the manner in which the Western Cape Provincial Department of Social Services has implemented its grassroots approach in the context of policy . formulation and implementation and service delivery. An evaluation of the Department's grassroots approach has been attempted by assessing the grassroots structures, which the Department has established as vehicles for grassroots participation in its policy processes and service delivery. To this end, of Fourteen District Committees established by the Department throughout the Western Cape province,. four have been evaluated. Through reviewing literature Oh grassroots participation, the project's findings highlighted a discrepancy between the Department's prevailing rhetoric of grassroots participation and the reality of the grassroots participation as operationalized through these committees. The findings indicated that the grassroots participation through these committees is far from the ideal of authentic grassroots participation as discussed in Chapter Two, as it is replete with elements of unrepresentativeness of the marginalized groups, co-option, political manipulation, centralized and top-down decision-making styles. The study also attempted to provide recommendations tailored to bring the Department's grassroots participatory process closer to the ideals of authentic grassroots participation.

Studiens syfte var att undersöka hur socialsekreterare beskriver socialtjänstens arbete med situationen för hemmaboende söner i en familj där det finns misstanke om hedersrelaterat våld och förtryck. Kvalitativa intervjuer genomfördes med fem socialsekreterare som arbetade på utredningsenheter i tre olika kommuner. Studiens teoretiska utgångspunkter var intersektionella och systemteoretiska perspektiv med för studien relevanta begrepp. Resultaten visar att socialsekreterarna hade kunskap om sönernas situation i hedersrelaterade ärenden men att nivån på kunskapen varierade. Ingen av socialsekreterarna hade arbetat med “specifika pojkärenden” utan hade endast utrett sönerna i ärenden som rörde flickor. De svåraste utmaningarna rörde inte heller sönerna utan syftade till svårigheten att få flickorna att stanna i sina placeringar. Ingen av kommunerna hade specifika insatser riktade till sönerna utan det var allmänna insatser som erbjöds via kommunernas öppenvård. I alla kommuner var insatserna främst riktade mot flickornas skydd, alternativt att erbjuda föräldrar familjebehandling. / The purpose of this study was to investigate how the social services work with the situation of home-based sons in a family where there is suspicion of honor-related violence and oppression. Five social secretaries in three municipalities who worked on investigative units were interviewed. The theoretical points of the study were intersectionality and system theory. The results show that the social secretaries had varied levels of knowledge regarding the sons' situation in honor related cases. None of the social secretaries had worked on "specific boy cases" and boys were only investigated in cases concerning girls. Challenges for the social secretaries aimed at the difficulty of getting girls to stay in their placements. None of the municipalities had specific interventions directed at the sons. There were general interventions offered through the municipalities' outpatient care. In all municipalities, the interventions were mainly directed towards the protection of the girls or to offer parents family treatment.