This study is undertaken in response to the issue of incorporating traditional arts management effectively in online arts management via the websites of arts organizations. The aim is to investigate the introduction and implementation of websites in order to suggest effective and efficient approaches of management. This thesis contributes to online management and will enhance its perspective and enlarge its practice. The study presents the design and development of content analysis to analyse the content of websites in order to create both quantitative and qualitative measuring tools that are unlike currently available commercial evaluation tools, which use purely quantitative and automatic measures. The sample consists of 102 arts organization websites from six countries: Australia, Canada, France, South Korea, UK, and USA. In total seventeen arts organization websites from each country from the Yahoo regional directory have been examined. In this study, the website content analysis applied describes preliminary data that will shed some light on the current state of arts management, combining both on and offline application. The thesis articulates the three key functions that online and offline integrated arts management must incorporate in order to increase the value of utility and quality of their services delivered to audiences via the website. The framework of this study provides: 1. interactive communication dimensions between arts organizations and audiences via the website, 2. e-commerce features applicable to the website of arts organizations, and 3. other important and relevant features relating to arts management in websites in order to enforce the appropriate selection and allocation of different services, and to dynamically adapt to changes within those organizations. One of the most important contributions of this study may be that it has value for both academic and practical purposes in the implementation of arts management. As a result of this study, low levels of interactivity were identified in arts websites. This result suggests that online arts marketing is not as interactive as it could be, but undergoes a technological innovation phase towards more developed exploitation. In terms of e-commerce, successful introduction and adoption of websites has been identified. Other traditional arts management features that were not included in interactivity and e-commerce were well represented in the content of websites. The outcome confirms the potential of the website in arts management as an indispensable venue for interactive communication, e-commerce, and other important arts management tasks, such as arts education. By using content analysis, this study provides an evaluative measure for arts organizations that wish to use their websites more effectively, and it also affords a perspective on the current state of online and offline integrated arts management. The result of this study shows that arts management in the virtual venue is the same, or at least similar, to the real venue, and that websites allow arts organizations to coordinate online and offline integrated marketing management. This exploration of little known areas shows what visitors to the website actually communicate and contribute, which indicates that there is ample room for development and research in this area.

Metodologic part: strategic planning in the arts. Practical part: mission of the organization, external analysis, internal analysis -- analysis of the marketing research, strategies proposed on a basis of comparison of the external and internal analysis, implementation plans, financial evaluation of suggested strategies.

The diploma work gives an overview of the development of cinemas with respect to traditional movie theatres and situates it to the present market when meeting some serious problems -- decreasing attendance, commercial multiplex competition and offen insufficient application of marketing knowledges. The work tries to find an answer of the question if the classical movie theatres are convicted to termination. To sort out the task it uses marketing tools with respect of the specific cinema's environment, analyzing recent situation and proposes new marketing methods of solution, which could lead to positive changes aiming primarily to increasing of attendance.

The subject of the Master's Thesis Arts Museum Marketing Strategy is a synthesis of theoretical basis from the arts marketing field and the development of marketing strategy of an art museum, supplemented by a specific analysis and draft of a new marketing strategy of the museum Villa and Collection Panza in northen Italy. The goal of this thesis is not only to summarise generally applicable theoretical concepts for the marketing strategy development or redesign of an art museum but especially its application on a particular example with a real potential of practical use. The theoretical part of this thesis was created by a systhesis of available literature while the practical part was primarily based on authors personal observation and interviewing from the position of a museum trainee.

The products of the cultural institutions have seen a major development in the past few decades and the supply is becoming more complex. Products and services are designed and produced with the aim of higher customers satisfaction. This thesis deals with the range of products which complement or extend the basic product of museums and galleries, that is exhibitions. The introduction is devoted to theoretical anchoring of ancillary products, its form and characteristics. The second part focuses on specific examples of ancillary products and services (museum shop, cafe and restaurant, lecturing services and educative programs). The paper also points out the deficiencies of the services provided by Czech museums and galleries and also suggests amendments necessary for further development of quality services in the cultural institutions. The final section deals with the legislative and economic aspects of ancillary services in the Czech Republic.

This thesis deals with the role of the narrative in animation culture heritage. Its aim is to assess the effectiveness of the use of the narrative in the marketing of cultural monuments. The theoretical part describes the specifics of the art marketing and the culture product, focusing on the use of psychology and emotions in marketing and explains the theory of narratology and storytelling and its application for an animation of the narrative. The practical part includes a research and analysis of selected objects that use or do not use the story for self-promotion, and also investigates the marketing campaign of the CzechTourism Agency. Analysis of selected objects was personally accomplished by the author through the questionnaire survey. Based on the research probe, the thesis provides evidence of the narrative functionality in animation of the culture heritage and recommends convenient changes to existing marketing promotion.

This master thesis "Marketing of the Gallery of the Central Bohemian Region in Kutná Hora and gallery visitors" consists of two major parts -- practical and theoretical. In the theoretical part there are explained terms such as arts marketing, marketing mix, marketing planning, situational analysis, marketing research, visitors of cultural institutions and targeted marketing. These terms are applied on the Gallery of the Central Bohemia. The main goal for this thesis is to produce complex situational analysis of marketing of the Gallery of the Central Bohemian Region, segmentation of the visitors and from these parts target on chosen segment of visitors.

Goal of this diploma thesis is to create a marketing strategy of the Prague Youth Philharmonic symphony orchestra including marketing concept definition, audience research and marketing communication project. The marketing strategy proceeds from internal and external SWOT analysis of the subject. Theoretical part of the thesis deals with classical marketing theory and its use in arts management praxis. It focuses on strategic marketing and its instruments.

The aim of this work is to present gamification and its uses in the context of museology and art marketing and its benefits for the presentation of cultural heritage. The first part explores general theory of gamification, it's basic elements, types of players, psychological aspects and motivation. It mentions also social impact and main criticism. Second part apply the concepts presented in the first part directly to the field of presentation of cultural heritage in museums and galleries. It focus on linking the traditional institution with it's virtual version in the context of convergence culture and participation with wider audience. Gamification design framework shows how museums and galleries can use gamification for practical use in exhibitions, digitized collections and promotion. At the third part it presents practical project with concept of gamification of history for the Faculty of Arts at Charles University.

La presente investigación tiene como objetivo analizar cómo los chatbots de Facebook se relacionan con la intención de compra de entradas a exposiciones de arte contemporáneo de Lima Metropolitana. El chatbot es una herramienta automática de atención al cliente que permite conversar con posibles consumidores rápidamente sin la necesidad de una persona de por medio. Las redes sociales han hecho más accesible su implementación en toda clase de negocios por lo que se busca analizar el impacto de la herramienta en la industria del arte. Para conseguir la información cualitativa necesaria se usaron entrevistas a profundidad y focus group a expertos y público objetivo mientras que para la información cuantitativa se usó una encuesta online a personas que usaron la herramienta de las distintas instituciones investigadas. Después de analizar los datos se encontró una relación positiva entre el nivel de satisfacción con el chatbot de Facebook de las instituciones de arte y las distintas variables de intención de compra. Sin embargo, todavía es necesario desarrollar la calidad de las herramientas implementadas actualmente para aprovechar todo su potencial. / This investigation has as an objective to analyze how Facebook chatbots relate with the purchase intention of tickets for contemporary art expositions in Metropolitan Lima. The chatbot is an automatic tool for customer support that allows conversations with potential clients in a fast manner without the need of a person in between. Social media has made accessible its implementation in all type of businesses so there is a need to analyze the impact of this tool in the art industry. To get the qualitative information it was used in-depth interviews and focus groups to experts and the target audience while for the quantitative information it was used an online poll to people that have used the tool of the different researched institutions. After analyzing the data a positive relation was found between the level of satisfaction with the Facebook chatbot from the art institution and the different purchase intention variables. However, there is still a need to develop the quality of the tools that are implemented right now to take advantage of its full potential. / Trabajo de investigación