This study empirically investigates the direct and indirect effects of export promotion programs (EPPs) on firm export performance. Government export promotion programs normally define the premise for successful exporting activities of the corporate sector and play a key role in stimulating international business activities of firms (Cavusgil and Michael, 1990; Marandu, 1995; Seringhaus and Rosson, 1990). While the extant literature on export performance mostly neglected EPPs as an antecedent of export performance, the literature on export promotion fails to relate it to export performance. A very few researchers in this area have focused on a direct relationship between EPPs and firm export performance, however, no study has investigated the effect of EPPs on other determinants of export performance toward establishing any indirect relation between EPPs and export performance. This study attempts to develop and test a comprehensive model of firm export performance that investigates how EPPs directly and indirectly influence firm export performance. Theoretical foundations are drawn from internationalization process and resource-based theories as frameworks for the analysis of the study. The model integrates the use of EPPs, management perception of export market environment, export knowledge, export commitment, and export strategy that influence firm export performance and develops a number of hypotheses. Export promotion programs are classified into two categories according to their similarity of purpose- "market development", and "finance and guarantee" related programs. All other variables in the model are latent and are measured by a set of observed items. The model is tested on primary data obtained from a sample survey of exporting firms drawn from three major export oriented industries in Bangladesh. Structural Equation Modeling (SEM) techniques (in AMOS 5) are used to test the validity of the overall model and the relationship between variables hypothesized in the model. A two stage process is employed whereby the construct measurements are first evaluated, followed by an evaluation of the structural relationships. Analysis of the structural relationships supports most of the hypothesized relationships. The dimensions of export promotion programs are found to positively impact overall export performance. The research findings demonstrate that the use of market development-related export promotion programs influence firm export performance directly as well as indirectly through management perception of the export market environment, export knowledge and commitment. However, finance and guarantee-related export promotion programs indirectly influence export performance through export commitment. The study provides a guideline for managers of firms suggesting how they can benefit from EPPs in improving their positive attitude towards the export market environment, building their knowledge and enhancing commitment to exporting for better success in their international operations. This study provides guidelines to policymakers in designing and targeting export promotion programs effectively. The study also contributes to the literature by examining the indirect impact of EPPs on firm export performance. Finally, the limitations of the study are considered and possible directions for further research outlined.

[pt] O fomento à competitividade das firmas nacionais é etapa necessária para a construção de um projeto de desenvolvimento econômico e social sustentável de um país. Além dos benefícios macroeconômicos, há um consenso sobre a capacidade, do ponto de vista microeconômico, de que a atividade exportadora traga diversos benefícios para as firmas engajadas. Como reflexo da crescente integração econômica entre os países, o valor das exportações mundiais aumentou 130 por cento nos últimos dez anos. Neste cenário, o Brasil enfrenta na atualidade desafios complexos quanto à sua inserção externa, ligados a algumas questões centrais. Dentre elas, cabe destaque para a sua pequena participação relativa nas exportações mundiais, principalmente quando comparado à evolução dos demais países que compõem o bloco dos BRIC. Adicionalmente existe uma concentração, em termos de valor, das exportações nacionais em um número pequeno de empresas. Em terceiro lugar, há ainda o debate sobre a composição de sua pauta exportadora, em que a presença de commodities primárias vem aumentando de forma significativa no período recente, com redução de quase 40 por cento de valor dos bens manufaturados, tema especialmente preocupante quando se observa que não há indicações no cenário macroeconômico mundial de que esse ciclo de valorização de commodities se reverterá no curto prazo, de modo que seus impactos sobre as exportações nacionais tendem a persistir. Se já é sabido que todos os fatores desse processo não são controlados pelo governo brasileiro, a literatura registra a importância de que políticas governamentais possam ser influentes no desempenho de exportação das firmas. Neste sentido, assim como quase todos os países desenvolvidos e em desenvolvimento, o Brasil fortaleceu o seu compromisso com a assistência à exportação e desenvolveram programas completos para aumentar a atividade exportadora das firmas nacionais. Considerando que os recursos governamentais são escassos e exigem o máximo de esforços para a melhor eficiência alocativa, a pergunta relevante, e objeto de estudo desta tese, é avaliar qual o impacto sobre o desempenho exportador das empresas brasileiras exportadoras da participação em programas governamentais de apoio à exportação. A estratégia de pesquisa foi baseada na estimação de efeitos causais do tratamento por meio da técnica de propensity score matching (PSM) para os três programas avaliados: o BNDES-Exim, o Drawback e o Proex Financiamento. Trata-se de um método observacional ainda pouco aplicado na área de Negócios Internacionais, feito sobre um desenho quasi-experimental aplicado a determinação da inferência causal, que exige a utilização de grupos de controle e avaliações ex ante e ex post. Como as informações estavam disponíveis para a pesquisadora ao longo do período compreendido entre 2000 e 2007, foi realizada uma abordagem utilizando modelos em painel como forma de capturar efeitos intrínsecos da firma e da evolução temporal. Os resultados evidenciaram que a participação nos programas teve impacto no desempenho exportador das firmas apoiadas, mas que este impacto se manifestou de forma distinta entre os três programas e os diversos indicadores de desempenho exportador investigados. / [en] Fostering the competitiveness of domestic firms is a necessary step towards the construction of a project of economic and social development of a country. In addition to the macroeconomic benefits, there is a consensus of the microeconomic point of view on the ability that the export activity brings many benefits to firms engaged. Reflecting the increasing economic integration between the countries, the value of world exports increased by 130 percent over the last ten decade. In this scenario, Brazil currently faces complex challenges regarding its external insertion, regarding mainly some central issues. Among them, it is worth highlighting its relative small share in world exports, especially when compared to advances in other countries that make up the BRIC bloc. Additionally there is a concentration in terms of value of national exports in a small number of companies. Thirdly, there is an ongoing debate about the composition of Brazil s export basket, in which the presence of primary commodities has increased significantly in recent years, with a reduction of nearly 40 percent in value of manufactured goods. This issue is of particular concern when one considers there are no indications in the global macroeconomic environment that this cycle of commodities valuation should reverse in the short term, so that its impact on exports tend to persist. No matter it is known that all factors of this process cannot be controlled by Brazilian government, literature shows the importance of government policies that may be influential in the export performance of firms. In this sense, as almost all developed and developing countries, Brazil has strengthened its commitment to export assistance and have developed comprehensive programs to increase the export activity of domestic firms. Considering that government resources are scarce and require maximum efforts to better allocative efficiency, the relevant question, and the specific purpose of this dissertation is to evaluate the impact on the export performance of Brazilian exporters from participation in government export assistance programs. The research strategy was based on the estimation of the causal effects of treatment using the technique of propensity score matching (PSM) for the three evaluated programs: BNDES-Exim, Drawback and Proex Financiamento. It is a observational method rarely applied in the field of International Business, built on a quasi-experimental design applied to the determination of causal inference, which requires the use of ex ante and ex post control groups. As data was available to the researcher during the period comprised between 2000 and 2007, panel models were applied in order to capture intrinsic effects of the firm and the temporal evolution. The results showed that participation in the programs had an impact on the export performance of the firms supported, but this impact manifested differently among the three programs and the several indicators of export performance adopted.