面臨創新不斷的產業趨勢與組織轉型，日漸成為職場主力的Y世代員工之人力資源需求亦走向複雜。本研究藉由與臺灣六家企業的人力資源主管作深度訪談，探討企業對Y世代員工的特性觀點，以及其就相應特性與資源制訂的人資專案，了解現行措施的關鍵推行與障礙因素，以期作為日後Y世代員工管理之參考。 本研究發現，Y世代員工於科技生活中發展出追求挑戰、工作意義，以及工作與生活平衡的獨特思維，形成了高人才流動率的問題；而Y世代員工措施會因資源與利害關係人之支持而受限，故企業應作工作系統與授權之革新，以利Y世代員工發揮資訊力；另外，人資部若採以適切的溝通與完善的培訓規劃，則能強化組織文化與非財務誘因，達成跨世代對相關措施的共識，以利人資部推行之。 / The facing of industry trends and innovative organization has gradually made the main force of the Generation Y’s workplace human resource needs become increasingly complex. In this study, six human resources managers of Taiwanese enterprises were subjected to in-depth interviews discussing the characteristics of the enterprise viewpoint of Generation Y, as well as their respective characteristics and resources on the development of human resource projects and the understanding of the implementation of existing measures and key obstacles in order for the considerations of future management for Generation Y. The study found that, the development of Generation Y in not only pursuit of scientific and technological challenges of life, but also the meaning of work, thinking and unique work-life balance, all formed a high turnover of personnel issues. Additionally, Generation Y measures was limited by resources and by support for the interested party, so companies should adopt a working system and authorization of innovation for the benefit of Generation Y’s information ability. In addition, if the human resources sector adopts an appropriate communication and comprehensive training plan, it can strengthen organizational culture and non-financial incentives, aiding to reach an intergenerational consensus across generations of related measures to facilitate human resource implementation.

將本論文比較出生於1980年至1997年之東西方社會年輕人的社會價值與態度。 這群年輕人通稱為「千禧世代」。在新千禧長大的他們被視為歷史上平均受教育最多的一群人， 世界的未來也剛好在他們手上。因此，深入瞭解千禧世代的個人態度與行為模式相當重要。本論文與過往研究不同之處在於比較此世代在東方與西方社會中的區別。 本論文聚焦在個人學歷對 其社會價值及態度的影響，並進一步衡量當地不同文化帶來的效果。 / This research compares socials values and attitudes of individuals born in East Asian and Western societies after 1980 to 1997. The aforementioned time frame encompasses a generation that has been labeled Millennial, for it accounts for individuals who came of age in the beginning of the new millennium. It is considered the biggest and best educated generation in history and is the leader of the tomorrow’s economy; hence, it has become an increasingly important topic for research and discussion in order to understand its particular characteristics. This research study differentiates itself from those existent, in that it focuses on comparing Millennials from different geographic origins and cultural zones —East Asian and Western countries. It identifies and analyzes the effect of educational attainment on individuals’ attitudes toward the self and their role in society considering the particular features of their geographic zones of origin. The study shed light on the effect of education and origin on Millennials’ attitudes toward issues of social interest such as: abortion, homosexuality, divorce, sex before marriage and women emancipation; having East Asians, a more conservative approach than Westerns have. Furthermore, contrary to what it was expected, it was observed higher levels of self-centered attitude among East Asians when compared to their counterpart in the West.