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電子資源共享圖書館聯盟策略規劃之研究黃久華 Unknown Date (has links)
1990年代學術圖書館面對內部與外部環境的競爭壓力與革新趨勢,圖書館聯盟的觀念與需求又再度受重視。本研究主要以1990年代興起且以電子資源共享為合作主軸的圖書館聯盟組織為研究範圍。採用個案研究法,選擇美國OhioLINK聯盟、大陸地區CALIS聯盟及國內CONCERT聯盟作為個案研究對象。
本研究目的旨在探討1990年代電子資源共享圖書館聯盟的營運特質、合作服務議題、營運策略規劃及營運模式。主要研究結果與貢獻:提出1990年代新興電子資源共享圖書館聯盟之策略規劃模式及營運模式架構,可作為圖書館聯盟實務營運規劃時之參考。電子資源共享圖書館聯盟營運模式包含三大營運構面、20項構面要件,以及14項合作服務項目及11項行動策略項目。
1.營運構面,包括:組織背景與資源、組織活動與成果,以及組織策略與管理等三大構面;
2.構面要件,包括:緣起背景與合作動機、聯盟會員、組織結構、組織資源、組織經費、技術與資訊基礎建設、服務對象與層級、合作服務項目、活動成果、外部環境評估與內部組織檢測、需求評鑑、共同願景、使命宣言、核心價值、任務目標、行動方案、領導管理、核心議題管理、組織變革,以及組織評鑑等20項;
3.合作服務項目,包括:資訊資源硬體/軟體合作開發及標準化發展、合作採購、合作館藏發展、合作典藏與管理、聯合合作編目、聯合目錄、館際互借、文獻傳遞、線上合作參考諮詢服務、教育訓練、技術支援、諮詢與顧問指導、數位化圖書館服務與管理,以及遠距學習與服務等14項;
4.行動策略項目,包括:強調關鍵技術或能力之轉移、強調資源有效分配、擴大資訊取用途徑、共同談判與合作協議、重視使用權處理與合約管理、強調市場合作策略、強調對內與對外夥伴關係之建立、重視行銷推廣、凝聚會員共識與組織承諾、擁有高度管理統籌權,以及強調成本效益分析等11項。
本研究建議:一為建議政府相關部會建立全國電子資源共享之總資源規劃與分配策略,以有效整合聯盟資源並進行整體化建設。同時,建立全國圖書館聯盟管理中心、編列專款預算科目、健全圖書館聯盟組織結構與功能發展以提昇聯盟營運效能;二為建議國內學術圖書館聯盟擴大資源共享合作服務範圍與夥伴關係經營範疇,以創造聯盟組織最大經濟效益。同時,重視領導管理與決策品質,並且建立組織營運績效衡量機制;三則呼籲凝聚聯盟會員的共識與團隊力,共同建立聯盟組織的自主性與自發性營運功能,將有限資源發揮最大效益。 / In the 1990s, academic libraries were faced with pressure to compete and a tendency towards renovation. The concept and demands of library consortium once again received serious attention. This study’s research scope is the rise and development of electronic resources sharing for cooperation with main library consortium organizations in the 1990s. The method of case study was used, and the United States’ OhioLINK, Mainland China’s CALIS, and the domestic CONCERT were used as the case research subjects.
The purpose of this research is to investigate the special characteristics of the operation of electronic resources sharing library consortium during the 1990s and their cooperative service issues, strategic planning, and modes of operation. The primary research results and contributions addressed the structure of strategic planning and modes of operation for electronic resources sharing library consortium in the 1990s. This can then be used as a reference for when library consortium does practical service and operations planning. The modes of electronic resources sharing library consortium include:
1.Operational Structure: The three big aspects are background and resources of organizations, activities and achievements, and strategies and management.
2.There are twenty items of important structural documents: origins of backgrounds and motives for cooperation, consortium members, organization’s structure, organization’s resources, organization’s expenses, establishment of information foundations, service targets, cooperative service items, activities and achievements, evaluations of the external environment and examinations of internal organizations, demand reviews, common hopes and expectations, mission declarations, core value, assignment objectives, movement plans, leadership management, management of core issues, organization transformations, and reviews of organizations.
3.The cooperative service items include these 14 items: cooperative development and standardized development of information resource hardware and software, joint purchases, cooperative collection development, cooperative catalogues, union catalogs, interlibrary loans, document delivery, online reference desk services, education and training, technical support, advice and consulting guidance, digital library services and management, and distance learning and services.
4.The 11 items of movement strategy include: emphasizing the transfer of key technologies and abilities, emphasizing effective resource distribution, expanding access to resources, joint licensing and joint agreements, placing importance on using power to cope and contractual management, emphasizing market cooperation strategies, emphasizing the establishment of internal and external companion relationships, placing importance on popularizing sales, cohering to the members’ common consensus and organization agreements, possessing high level management powers for overall planning, and emphasizing cost-benefit analysis.
This study recommends: 1.) In order to establish head resource planning and distribution strategies for nation-wide electronic resource sharing, establish nation-wide library consortium management centers, line up funding, and make sturdy library consortium organizational structures and capabilities. 2.) In order to make recommendations for the cooperative service scope and companion relationship operation categories of CONCERT expanded resource sharing, place importance upon leadership management and the quality of policy making. In addition, establish a measurement system for organization operation results. 3.) Appeal for the coherence to the common consensus of consortium members. Collectively establish the operational capability of consortium organizations to be autonomous and spontaneous to bring limited resources into full play with the greatest possible results.
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