本研究旨在瞭解加油站勞工對工作場所安全衛生認知與影響現況，探討個人屬性與安全衛生風險認知之關聯性、個人屬性與安全衛生影響之關聯性及安全衛生風險認知與安全衛生影響間關聯性，研究並提供為主管機關改善勞工安全衛生及勞工強化本身安全衛生認知參考，俾能建立加油站勞工對工作現場安全衛生正確的認知進而發揮正面的影響，有效降低加油站意外事故發生之頻率，提供加油站勞工安全健康的工作環境並使每位到加油站；加油、購物、洗車、保養車輛的消費者皆能同樣享受優質的服務與安全的保障。 本研究經實證研究分析歸納結果如下： 一、個人基本資料部份，加油站勞工性別以男性占64.7%較高，年齡分佈以21-30歲占56.9%較高, 教育程度以大學占70.9%較高，安全衛生訓練頻率以2次以下占73.1%較高，勞工工作年資以ㄧ年以下占42.2%較高。 二、安全衛生風險認知部份，以「加油站應嚴禁煙火」同意度最高佔76.9%，可見絕大多數的人同意加油站應嚴禁煙火。其次是「油罐車裝卸油料會造成空氣污染且容易造成火災」同意度佔70.6%，可見絕大多數的人認為油罐車裝卸油料具有潛在危險性且容易造成空氣污染。 三、安全衛生影響部份，1.對自我要求構面分析以「你會參加公司舉辦之安全衛生教育訓練」題項同意度最高佔64.1%，可見絕大多數的人會參加公司舉辦之安全衛生教育訓練。以「你在工作過程中會經常保持高度的警覺性」題項同意度最低佔48.1%，可見絕大多數的加油站勞工在工作過程中注意力往往不集中，缺乏高度警覺性容易造成工作場所工安事故。2.對顧客要求構面分析以第29題「你發現加油車輛未熄火加油，你會拒絕加油」同意度最高佔71.9%，可見絕大多數的人認同加油車輛應熄火加油。以「你發現顧客在加油站使用手機，你會立即制止」同意度最低佔56.5%，可見顧客大多缺乏此危機意識，加油站應加強宣導3.對同儕要求構面分析以「你發現同仁加油時未穿著防護具，如安全鞋、口罩……你會主動告知」同意度最高佔69%，加油站具有潛在危害例如化學性、物理性…等，應嚴格要求每位現場勞工應穿著防護具，以確保工作安全性。4.對公司與工作環境要求構面分析以「你發現有人在加油站動火，你會立即出面制止並告知主管」題項同意度最高佔76.9%，顯示一般勞工對加油站嚴禁煙火具有正確的觀念，遇到有人在加油站動火會立即制止並告知主管作進一步處置。以「你發現加油站不明人士逗留或放置不明物品時你會立即向主管反應」題項同意度最低佔54.3%，未達60%水準顯示加油站現場勞工極可能因工作量較大或缺乏要與教育訓練較缺乏危機意識，當不明人士逗留或放置不明物品，未能立即向主管反映，應加強訓練並實施緊急應變演練。 四、安全衛生風險認知與安全衛生影響二者關聯性分析表實證發現，個人屬性對安全衛生風險認知具有部分正面關聯性、個人屬性與安全衛生影響具有部份正面關聯性，安全衛生風險認知與安全衛生影響具有正面關聯性。 / This study aims to explore the current conditions of the gas station laborers’ knowledge of their workplace and its influences, to find out the relationship between personal properties and knowledge of risks of safety and sanitation, the relationship between personal properties and influences on safety and sanitation, and the relationship between knowledge of risks of safety and sanitation and influences on safety and sanitation. This study provides the related authorities references for improving safety and sanitation for laborers and increasing their knowledge of safety and sanitation. This way, gas station laborers can learn the correct knowledge of safety and sanitation of their workplaces and there will be positive influences, effectively reducing chances of accidents in gas stations, providing gas station laborers safe and healthy working environments, and making sure that every consumer who goes to a gas station to fill up the gas tank of his car, shop, or have his car washed or maintained can enjoy the same high-quality services and guarantee of safety. After the empirical analysis, the summaries of this study are listed below: 1. In the aspect of personal attributes, gas station laborers are mainly male (64.7%). Most of them are of ages between 21 and 30 (56.9%). As for educational background, most of them (70.9%) had graduated from universities. And their frequencies of safety and sanitation trainings are mainly 2 or less (73.1%). Their seniorities are mainly under 1 year (42.2%). 2. In the aspect of influences on safety and sanitation, (1) the highest percentage of the self-discipline construct is the percentage of agreeing with “I will participate in the safety and sanitation training provided by my company”, which is 64.1%. It is obvious that most people would participate in the safety and sanitation trainings provided by their companies. The lowest percentage is the percentage of agreeing with “I am always on guard while working”, which is 48.1%. It is obvious that most gas station laborers are not concentrated at work. Lack of alertness may lead to accidents; (2) the highest percentage of the customers’ requirements construct is the percentage of agreeing with question #29 “I would refuse to fill the tank when I find the engine of the tank truck is still running”, which is 71.9%. It is obvious that most people agree engines of tank trucks should be turned off. . The lowest percentage is the percentage of agreeing with “when I find a customer using his cell phone in a gas station, I would stop him”, which is 56.5%. It is obvious that most customers are not aware of the danger of using cell phones and gas stations should promote this concept; (3) the highest percentage of the collegues’ requirements construct is the percentage of agreeing with “when I find my colleague not wearing protection such as safety shoes, mask, etc, I would tell him”, which is 69%. There are potential dangers in gas stations such as chemical and physical dangers. It is necessary to ask every laborer working at gas stations to wear protection to ensure their safety at work; and (4) the highest percentage of the requirements from the company and workplace construct is the percentage of agreeing with “when I see someone using fire in a gas station, I would stop him and notify the manager there”, which is 76.9%. It means that general laborers have the correct concept of fire being banned in gas stations and they would notify their supervisors for further actions. The lowest percentage is the percentage of agreeing with “when I find a suspicious person hanging around a gas station or placing a suspicious object there, I would notify the manager”, which is 54.3%. The percentage is lower than 60%. This means gas station laborers’ awareness of danger is not sufficient due to their workloads or lack of training. Therefore they do not know they should immediately notify their supervisors when a suspicious person hangs around or places a suspicious object in a gas station. Their training should be improved and emergency response exercises should be conducted. 3. In the aspect of knowledge of risks of safety and sanitation, the highest agreeing percentage of agreement is the percentage of agreeing with “fire should be banned in gas stations”, which is 76.9%. It is obvious that most people agree fire should be banned in gas stations. The second highest percentage is the percentage of agreeing with “tank trucks refilling gas stations may cause air pollution and increase the chance of fire”, which is 70.6%. It is obvious that most people agree tank trucks refilling gas stations is potentially dangerous and may cause air pollution. 4. After conducting the empirical analysis of the relationship between knowledge of risks of safety and sanitation and influences on safety and sanitation, it is found that personal attributes are partially positively related to knowledge of risks of safety and sanitation, personal attributes are partially positively related to influences on safety and sanitation, and knowledge of risks of safety and sanitation and influences on safety and sanitation are positively related.