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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

洗衣產業之商業模式探討 / A study of business models in the laundry industry

郭虹伶, Kuo, Hong Lin Unknown Date (has links)
洗衣產業是傳統服務業,近年隨著社會與科技的進步,讓商業模式一成不變的洗衣產業出現了些變革,本研究透過訪問兩家創新商業模式之業者與二手資料輔助,以實際案例探討及分析洗衣產業之創新與傳統商業模式之差異、帶給顧客的價值與關鍵成功要素,希望對未來欲投資洗衣產業之業者有參考價值。 研究結論發現每種商業模式都有解決顧客不一樣的痛點與帶來不同的價值,前店後廠的現場洗滌中型洗衣店重視顧客感受與服務,便利超商洗衣打破顧客送洗時間的限制,App洗衣主打快速到府服務與24小時送回。洗衣產業之關鍵成功要素不在壁壘要高或提高顧客轉換成本,而是市場定位要準、有效的規模擴張、差異化與技術創新,又以前三項為主因。

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