環保意識抬頭使企業面臨揭露環境資訊之壓力，進而發佈環境報告書。由於環境報告書在國內尚處發展階段，企業對其了解不深，使相關同業之經驗分享，尤其重要。 本研究採個案研究法，以個案公司為例，探討其發佈環境報告書之動機、設計與編製過程、相關內容及發佈後之效益。透過實地訪談、數次電話聯絡與書面文件相互比對後，有下列四點發現： 一、個案公司發佈之動機主要受日本母廠感召，並希望藉此達成對內、外之有效溝通、提升公司競爭力與形象，進而追求永續發展。 二、由事務局搭配相關管理機制，設計與編製出涵蓋產品生命週期之環境報告書。 三、報告書之內容從環境管理開始，進入綠色設計、綠色採購、綠色生產與綠色消費；至於環境資訊，有財務與非財務兩種表達方式。 四、發佈後之效益與動機相呼應，表現在公司形象、競爭力之提升與良好溝通上。 / Due to environmental consciousness, the enterprise is faced with the exposition of environmental information, then issues corporate environmental report (CER). However, CER is still in a developing phase domestically, and the enterprise doesn’t understand about it deeply. Thus, sharing in correlative experience of the profession is quite important. This research adopts case study, and takes the case company as the example to probe into the motive of, the design and the establishment process, the correlation content and the benefit of disclosing CER. After comparing with the penetration on the spot interview, the telephone contact and the written document mutually, there are four findings as below: First, the case company was affected by the Japanese Parent factory, and hoped to get up to communicate with its stakeholders effectively, to raise its competitive power and image, and to pursue its sustainable development. Second, the Affair Bureau introduced some management mechanisms into design and establishment process of the CER which covered a product’s life cycle. Third, the content of the report started from the environment management, then the green design, the green purchase, the green production and the green consumption came after; As for the environment information, could be divided into financial and the non-financial two statements. Finally, the benefit of disclosing CER responded to the motive, and displayed in the company’s image, the competitive power promotion of and the good communication.

本研究蒐集各國企業所發行之獨立環境報告（Corporate Environmental Reports）共84份，採內容分析的研究方法，針對環境報告的內容進行研究分析。本研究建立一種評量模式，以聯合國環境規劃署（UNEP）所建議之環境報告揭露主題作為觀察評量單元，依揭露內容的完整性與相關主題的系統整合度，將環境報告于各單元的表現分為四個等級，依次給予0-3的權重分數，各單元所得分數加總即為整份環境報告的揭露成果。 本研究同時進行產業別與地區別的分析，依產業分為電力、汽車、能源、消費品、資本設備、化學、服務、森林產品與造紙等八種產業類別，將隸屬同一產業別的企業環境報告歸類分別進行分析比較，以電力與汽車兩種產業為例，摘出其產業中于各揭露主題表現最佳的範例置于本研究報告之中，作為樣本參考。本研究尚進行產業之間的比較，研究發現環境報告因產業特性而產生的揭露選擇與差異；地區別的分析則將環境報告依地區重新分類，分為美加、歐洲、北歐以及日本四個主要地區，觀察分析各地區報告的差異。 最後提出研究結論，歸納現階段環境報告揭露的主要內容，各產業之環境報告揭露選擇的差異，各地區環境報告的表現，以及提出對國內企業製作環境報告的建議。 目 錄 第一章 緒論 ……………………………………………………. 1 第一節 研究動機 ……………………………………………1 第二節 論文結構 …………………………………………... 3 第二章 文獻回顧 ……………………………………………….. 5 第一節 企業環境報告的重要性 ……………………………. 5 第二節 企業環境報告的演進及相關研究 ………………10 第三節 環境報告的指導方針與具體作法 ………………24 第四節 環境報告製作所遭遇的困難與待改進的問題 …31 第三章 研究方法 ………………………………………………35 第一節 研究架構 ………………………………………….35 第二節 研究對象 ………………………………………….39 第三節 研究方法與分析單元 …………………………….41 第四節 研究限制 ………………………………………….42 第四章 產業環境報告分析 ……………………………………..44 第一節 分析評量方法 ……………………………………..44 第二節 產業別分析 ……………………………………..48 一、 電力產業 ………………………………………….48 二、 汽車產業 ………………………………………….78 三、 能源產業 ………………………………………..106 四、 消費品產業 ……………………………………115 五、 資本設備產業 ……………………………………123 六、 化學產業 ………………………………………...131 七、 服務性產業 ……………………………………139 八、 森林產品與造紙產業 …………………………..146 第五章 產業別與地區別分析 ……………………………….155 第一節 產業別分析 ……………………………………155 第二節 地區別分析 ……………………………………172 第六章 結論與建議 ………………………………………...178 第一節 研究發現 ………………………………………...178 第二節 研究建議 ………………………………………...187 環境報告＆參考文獻 ………………………………………...189 / Abstract Out of strict environmental law, intensive market competition, and the trend toward sustainable development, the environmental responsibility has now become one of the essential elements in doing business. Under the pressure of stakeholders, such as employees, shareholders, and environmental groups, there are more and more enterprises trying to have their own presentation of environmental performance. Among the enterprises of Fortune 500, Three hundreds of them have environmental reports. They believe the environmental report is a good instrument for promoting their image of environmental protection as part of marketing strategy. In Taiwan, both the academic and the public have known very little about environmental report. In the meantime, there are only a few enterprises have their own environmental reports. Consequently, it is necessary for us to systemically examine the environmental reports of the leading company in the world to understand the contents and the level of the information they disclosed. The study collected and analyzed eighty-four standalone corporate environmental reports from different industries around world. Four major issues - management systems, input／output inventory, finance, and stakeholder relations, and twenty more detail disclosure subjects of environmental report suggested by the United Nations Environmental Program (UNEP) are used as our research units. Via content analysis, we categorized content of these disclosure subjects into four degrees according to their qualitative, quantitative and systematic levels. The eight industries we studied are electrical & gas utilities, automobiles, energy, consumer goods, capital equipment, chemical, service, forest products and papers. We draw the best practice of each disclosure subject in electrical & gas utilities and automobiles as benchmark. In addition to analyze each industry, we compared the industries, summarized the average and the deviation of the disclosure in these twenty subjects, explored the priority of disclosure choice and discuss the differences cause of the industry's differences. We also analyzed by four regions - America-Canada, Europe, Scandinavia, and Japan, to observe and analyze the differences of the reports by the companies in different regions. The main findings of this research are: (1) Currently, the contents covered by most of the environmental reports are: 1. The "Environmental Policy" which declares the organization's determination to preserve the environment. 2. The operational "Environmental Management System". 3. The "organizational framework" which is responsible for environmental matters. 4. "The data of energy consumption and the effects of energy saving" which response the concerns of the scarcity of energy resource. 5. "The data of air emission and the reducing method " which response the greenhouse gas, global climate changes and local air pollution. 6. "The method of wastes disposal and the result of wastes reduction". 7. "The real effect to environment and consumers" by the operations and the products of business. (2) The disclosure by different industries in four main observed issues are: n Environmental Management Systems 1. Presentation environmental policy is a common consensus, but disclosure of the other three subjects - environmental management system, management responsibility and legal compliance has large variance. 2. The level of disclosure in the management system is not related to the nature of industry's character. 3. Energy industry has the most disclosure on legal compliance subject, and automobiles industry is least one. 4. Chemical and service industries' disclosures in this area are more conservative, and the rest six industries are at same level. n Input╱Output Inventory Unit 1. Wastes disposal, air emission, and energy consumption are the top three subjects most disclosed by all industries. Accidents and emergency response, water consumption, health and safety are the least three. 2. The nature of the industry will effect the disclosure priority. For example, automobiles industry pays much attention on reducing material and disposing with the wastes because it dealing with thousands of components. n Related Financial issues 1. The sequence of industry's disclosure in finance is forest products and papers, energy, consumer goods, chemical, service, electrical & gases utilities, capital equipment and automobiles. 2. Companies' disclosures of environmental spending have wide variance in each industry. n Stakeholder Relations Unit 1. Employees, industry association and local community are the top three stakeholders thought by all industries, so the disclosure information are mostly relevant to them. 2. The industry, which affects the environment badly, like energy and automobiles, will be monitored usually by the government agencies, regulators, or environmental protection group. Therefore, their disclosure performance about the issues is much better than others. (3) The disclosure performance differences of regions are: 1. Companies in Scandinavia region have better environment disclosure in management systems and input／output inventory issues, but the average performance in stakeholder relations unit is not as good in four regions, it appears that they have a large room to improve on that. 2. Companies in America-Canada region have the best disclosure performance in finance issues, but for those high pollution industry like chemical or energy industry still do not disclose their input and output information sufficiently. 3. The Japan companies' disclosure performance is not as good currently, but we found their environmental management system are established in most companies, they also interacted with stakeholders actively. So we think Japanese companies have the potential to perform better in the future and reach the world class. Finally, we make some suggestions about how to encourage companies in Taiwan to prepare their environmental reports. (1) Reasons and motivations for company to disclose its environmental information, such as: 1. The responsibility to the environment. 2. Response to the unavoidable trend. 3. Direct and indirect business benefits. 4. The demands from the stakeholders (2) Making corporate environmental report step by step First, establishes a web site, put the most important environmental information (like air emission or wastes disposal). Second, the company must establish its environmental management system, environmental department, and go a step further to report the more extensive input/output data. Third, connection with the shareholders includes employees, investors, legislators, regulators, industry associations and local communities, and keep well interaction with them. As long as you "say what you do, do what you say", then to publish an standalone environmental report with relevant content will be easy!