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技術知識特質、產品開發團隊與組織動態能耐關係之研究 / The effects of technological knowledge and product development on organizational dynamic capability涂瑞德, Twu, Ruey-Der Unknown Date (has links)
本研究主要透過新產品開發專案﹐探討技術知識特質、產品開發團隊與組織動態能耐之關係。研究範圍以台灣光資訊產業產品創新表現優秀的企業為主﹐深入訪談其產品開發專案負責人與核心成員﹐瞭解其產品開發的歷程﹐與組織動態能耐累積的過程。研究結果顯示技術知識生命週期會影響組織知識吸收,當技術知識生命週期位於初生期時,廠商傾向於從大學或研究機構吸收新的知識; 而當技術知識生命週期位於成熟期時,廠商傾向於從零件供應商吸收新的知識。技術知識路徑相依度會影響組織進行知識創造的團隊類型, 當組織進行新技術的研究發展時﹐組織傾向於使用「自主型團隊」進行組織知識創造; 當組織進行激進式創新﹐組織傾向於使用「重型團隊」進行組織知識創造; 當組織進行平台式創新﹐組織傾向於使用「輕型團隊」進行組織知識創造; 當組織進行改良式創新﹐組織傾向於使用「功能型團隊」進行組織知識創造。技術知識複雜程度會影響組織知識蓄積,當技術知識複雜程度高時﹐組織傾向於透過「文件」來蓄積組織知識,反之,當技術知識複雜程度低時﹐組織傾向於透過「人員」來蓄積組織知識。在團隊特質部份﹐當團隊開放性越高越有利於組織知識吸收﹔當團隊自主性越高越有利於組織知識創造﹔當團隊共事經驗越多越有利於組織知識蓄積。至於台灣光資訊產業組織動態能耐累積的模式依照創新類型與能耐來源﹐可以分為1.自主虛擬模式﹔2.自主內部研發模式﹔3.系統合作模式。另外對組織知識吸收能耐的長期投資將有助於組織動態能耐的累積。而台灣光資訊產業的創新類型﹐依零件與架構層次的學習來看﹐主要展現在「漸增式學習」與「架構式學習」的創新類型。至於台灣光資訊產業的創新特色表現則在對於零件應用能力的優異表現﹐而創新表現較佳的產品開發專案多採用「模組式」產品開發程序來縮短產品開發時間。 / This study inquired how technological knowledge and product development influences organizational dynamic capability. We interviewed some project leader or members who are responsible for new product development in the Taiwanese optoelectronics industry to understand the process of product innovation and accumulation of organizational dynamic capability.Our findings show that the life cycle of technological knowledge will influence knowledge absorption of the firm. When the stage of the life cycle is in embryo, knowledge absorption of the firm.
When the firm is inclined to absorb new knowledge from universities or research institutes. Otherwise, when the stage of the life cycle becomes mature, the firm is inclined to absorb new knowledge from component suppliers. Faced with different path dependence of technological knowledge, the firm will organize different project teams to facilitate organizational knowledge creation. The "Autonomous team" usually focus on researching and developing new technology; the "Heavyweight team" on radical innovation; the "Lightweight team" on platform innovation; and the "Functional team" on incremental innovation.
The complexity of technological knowledge will decide how the firm stores its knowledge. High complexity of technological knowledge will make the firm store its knowledge through documents; otherwise it will be stored through people.
The openness of the project team promotes knowledge absorption and high autonomy of project team is beneficial to knowledge creation within the organization. More redundancy among team members facilitates the storage of organizational knowledge. From the point of innovation pattern and sources of capability, we find three types of grouping the accumulation of organizational dynamic capability: Type I is called "autonomy-virtual"; Type II is called "autonomy-in-house" and Type III is called "system-corporate". Our results also demonstrate that
most product innovation in Taiwanese optoelectronics ndustry
focus on "incremental learning" and "architectural earning". They use the "modular" product development model to shorten product development time and strengthen performance in the application of key components.
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